hirly

Rakuten

Human Resources Labor Officer - Employee Relations Department, Group Human Resources Supervisory Department (GHRD)

Tokyo, Japan

See how you match this job — and similar ones. Free.

Upload your resume and hirly scores it against this role at Rakuten first, then against similar open jobs, and shows where you fit and why.

PDF or DOCX, up to 12MB. No sign-up to see your matches.

Get past the screening software and onto a recruiter's desk

hirly rewrites your resume for this job — matching the keywords and skills in the posting, moving your most relevant experience to the top, and writing a cover letter to fit. About 30 seconds.

  • Keywords matched to this posting
  • Fit score before you apply
  • Cover letter included
Tailor my resume for this job →

Apply from your AI assistant

Connect hirly to Claude and ask it to apply to this job. hirly tailors your resume, fills the employer’s form and asks before sending. ChatGPT: manual setup today.

Some employer sites stop an application at a CAPTCHA or sign-in and hand it back with a link. Applying needs a paid plan. Works with any assistant that supports MCP.

hirly's read of this role

Role family
HR
Seniority
Mid level
Country
JP
Work mode
On-site / unstated
First seen by hirly
3 Oct 2026

Derived automatically from the posting. Upload your resume above to see how the role scores against it.

the posting

Job Description:

Business Overview

Rakuten Group’s mission is to contribute society by creating value through innovation and entrepreneurship. We provide over 70 various services such as online shopping mall “Rakuten Ichiba", online travel service “Rakuten Travel”, online banking service “Rakuten Bank” and others including pro-sports businesses.

  • Department Overview
  • Group Human Resources Supervisory Department at Rakuten currently provides HR services to more than tens of thousands of employees, and as our company continues to undergo remarkable growth and diversification, we need to improve our operations.
  • - This is a great opportunity to gain experience in HR operations at a large, diversified company.
  • This is an environment where you can develop a multifaceted perspective and viewpoint as an HR professional, as the environment is extremely diverse in terms of nationality, number of offices in Japan and overseas, age, and employment status.
  • - You will be able to gain experience in large scale of HR operations.
  • Our company still needs to promote business improvement from various perspectives, not just executing a completed flow.
  • This is a great opportunity for an HR professional to gain experience in a large scale company and promote business improvement measures.
  • - A wide variety of career paths
  • Group Human Resources Supervisory Department consists of various HR functions such as payroll, training, recruiting and HRBP. This is a great opportunity to work in an environment where you will be able to communicate well with other sections through a variety of PJTs and where there are plenty of long term career paths.
  • Position:
  • Why We Hire
  • As our company continues to undergo remarkable growth and diversification, we need to improve our planning and labor practice operations in the labor field. We are looking for a candidate who will be responsible for a wide range of labor relations initiatives.
  • Position Details
  • Depending on your experience and aptitude, you may be entrusted with one of the following tasks
  • - Planning and operation of systems and benefit programs related to working styles
  • (e.g., planning of systems related to working hour management and working conditions, planning of benefit programs and other programs to suit diverse lifestyles, etc.)
  • - Planning and operation of contract management operations for secondment contracts, fixed-term and indefinite-term employment contracts, etc.
  • - Planning and support for improvement of operational efficiency by introducing BPR and RPA
  • - Other services such as revision of rules and regulations, attendance management, and compliance with labor regulations

We may ask you to participate in PJT within your team and in PJT conducted by other departments beyond your team, as well as in project management.

  • Mandatory Qualifications:
  • - At least 3 years of experience in labor relations in business firm
  • - High level of communication skills
  • - Ability to respond flexibly in a rapidly changing environment
  • - Native-level Japanese proficiency
  • Desired Qualifications:
  • - Basic knowledge of labor laws
  • - Experience in payroll and social insurance
  • - Experience in IT/Web related company
  • Others Information:
  • Additional information on Location
  • Rakuten Crimson House (Tokyo)

#corporate #HR #GA #CorporateCommunications #operationdiv

Languages:

English (Overall - 2 - Intermediate), Japanese (Overall - 4 - Fluent)

Original posting on Rakuten's site ↗

Listed on hirly, a job board. hirly is not the employer: Rakuten is hiring for this role.

Browse similar roles

Want this one?

Upload your resume and hirly rewrites it for this job and writes the cover letter — in about thirty seconds, before you sign up.

Tailor my resume for this job