Human Resources Operations Administrator

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Kick-start your career in the online gaming world and experience the very latest in technology and innovation.

Do you see yourself as one of those “out-of-the-box thinkers”, “Technical masterminds”, “Outstanding creatives”, or “Mind-boggling number crunchers”? If so, we want to welcome you to the Betway family and celebrate what makes you unique!

Our global customer base is exploding and we need your skills to support us on this exciting journey! Don’t look back and submit your application before the opportunity passes you by..

Department: Human Resources

Reporting to: Team Lead Human Resources Operations

Who we are

We’re Super Group, the NYSE-listed digital gaming company behind some of the world’s leading Sports and iGaming brands, including Betway and Jackpot City. We’re a powerhouse built on decades of expertise and we’re changing the game for good. Our mission is to give our customers a superclass entertainment experience.

Who we’re looking for

We’re on a thrilling journey of growth and innovation, and we need passionate, driven individuals to join us. At Super Group International, every day is action-packed, and we expect you to bring your A-game. In return, you’ll find a supportive environment where your skills can flourish and your career can soar.

Ready to become a game-changer? Supercharge your career with us and be part of something extraordinary.

Why we need you

We’re building experiences that wow our customers – and that starts with bold, curious people who want to do work that matters. If you’re hungry to grow, excited by impact and ready for a challenge that will supercharge your career, this could be your moment.

Reporting to the Team Lead HR Operations, the HR Ops Administrator plays a key supporting role within the Human Resources function, working closely with the HR Business Partners and other HR stakeholders, to ensure the smooth operation of HR processes and ensuring SOX compliance. The role focuses on maintaining accurate and up-to-date employee records, monitoring HR information systems for data integrity, and ensuring compliance with internal standards and policies. A strong emphasis is placed on quality control and process effectiveness to support informed decision-making and operational efficiency.

What you’ll do

You’ll take ownership of work that gives us our competitive edge, including:

General:

End-to-end processing of employee lifecycle transactions in Workday, including appointments, changes, transfers, terminations, etc

Maintain accurate, complete, and compliant employee data in Workday, aligned to internal controls, governance frameworks, and SOX requirements

Act as a first-line point of contact for HR Ops teams and data-related queries (within scope), escalating where appropriate

Perform regular data audits, validations, and reconciliations to identify inaccuracies, duplication, and data gaps across HR systems

Investigate root causes of data issues and work closely with HR Ops, HRIS, Payroll, Finance, and Compliance teams to resolve discrepancies

Support system testing, validation, and post-implementation checks following Workday updates or process enhancements

Prepare audit evidence and support internal and external audits related to HR data and controls

Run standard and ad-hoc reports from Workday to support HR Operations, Payroll, and leadership decision-making, ensuring report accuracy

Identify recurring errors, data trends, and process weaknesses, and recommend continuous improvement initiatives focused on efficiency and risk reduction

Ensure strong data hygiene practices to support compliance and controlled environments (e.g. SOX, payroll controls, audit cycles)

Coordinate and maintain accurate data inputs across multiple stakeholders, including Payroll, Finance, HRIS, Employee Benefits, IT, Facilities, and other HR partners

Communicate with employees to request, validate, and follow up on documentation related to HR processes

Coordinate probation check-ins, reviews, and job change expectation sessions

Prepare confirmation letters and other standard HR documentation for current and former employees

Perform ad-hoc HR administration as required to support HR Operations

Ad-hoc Administration

This list covers your core responsibilities – with plenty of room to stretch, explore and take on new challenges as we grow.

What you’ll bring

You’re someone who brings:

CIPD Level 3 or Level 5 qualification, or Relevant tertiary qualification in: Human Resources, Information Systems, Business Administration, Data / Operations Management

3-5 years’ experience in providing HR administration/Ops support

3-5 years’ experience using HR Admin/Payroll systems: Workday, PaySpace

HR systems governance & integrations awareness: Understanding of HRIS governance principles, data flows, and integrations between Workday and downstream systems (e.g. Payroll, Finance, Benefits), with the ability to assess data impacts and risks.

Knowledge and experience using all MS Office applications – Word, Excel, Outlook

Strong verbal and written communication skills, with the ability to convey complex ideas clearly and effectively

Experience working collaboratively in cross-functional and cross-location teams, with a focus on achieving shared goals

Expertise in managing multiple projects simultaneously, with a track record of delivering on time and within scope

Exceptional attention to detail, ensuring high standards of quality in all outputs

Ability to adapt quickly to changing environments and priorities, maintaining effectiveness in dynamic situations

Desirable skills you’ve got up your sleeve

It would be great if you also have some the following skills:

Proven experience supporting HR operations across a range of European countries

Formal Workday training or certifications

Exposure to HR reporting, audits, or compliance environments

Advanced Excel skills (e.g. pivot tables, lookups) for data validation and analysis

Confidentiality is non-negotiable with high levels of integrity

Ability to work efficiently and effectively across the business and HR Department

Ability to communicate effectively across all levels of the business

Knowledge of relevant labour legislation in relation to HR administration (BCEA, LRA & SDA)

Ability to multi-task in a changing environment

Ability to work under pressure in a fast-paced environment

Strong commitment to providing exceptional service

Our values are non-negotiables

Our culture is underpinned by core values that are linked to key behavioural competencies. Along with the below behavioural competencies, these are essential for all employees in order for you to embed in and drive our culture forward.

These competencies are:

Efficiency & Effectiveness

Communication

Organisation & Planning

Quality Focus

Building Relationships

Results Orientation

Information Monitoring

What you’ll get back

We offer a great variety of personal and professional benefits to help you thrive at Betway and Super Group. This includes:

· We’re dedicated to your supergrowth. Our comprehensive learning and development programmes give you a range of resources and opportunities to expand your skills and advance your career.

· Your hard work and achievements won’t go unnoticed. Our innovative Performance Tool ensures you receive regular, constructive feedback, helping you to continuously improve and reach your full potential.

· Our Employee Assistance programme offers a variety of benefits which you and your family can benefit from.

· Health Insurance

· Life Assurance

· Income Protection

Ready to feel superclass?

At Super Group, diversity is part of our DNA. With teams across 16 countries, 85 nationalities, and 20 languages, we take equal opportunities seriously, championing a supportive, inclusive and empowering environment where