HVAC Service Technician

New Berlin Heating and Air Conditioning - HVAC Service Technician

At New Berlin Heating and Air Conditioning , we’ve been a cornerstone of comfort in Southeastern Wisconsin since 1983, delivering top-tier heating and cooling solutions. As we continue to grow and meet increasing demand, we’re looking for an HVAC Service Technician to join our exceptional team. Here, you’ll find more than just a job—you’ll discover a career with unmatched training, room to grow, and the chance to make a meaningful impact on families and homes in our community. Let’s shape the future of home comfort together!

We are looking for an experienced HVAC Service Technician who knows how to troubleshoot a system, take care of the customer, and provide the right solution.

Job Duties

Diagnose, service, repair, and maintain residential HVAC systems

Perform preventative maintenance and system tune-ups

Troubleshoot electrical, mechanical, airflow, refrigerant, and control issues

Service furnaces, boilers, heat pumps, mini splits, central AC systems, and air handlers

Explain findings and present repair or replacement options to homeowners

Identify opportunities for system upgrades and maintenance agreements

Complete estimates, invoices, and service documentation accurately

Maintain company vehicle, tools, parts, and equipment

Follow EPA, OSHA, and company safety standards

Provide a professional customer experience from start to finish

Skills & Experience

3+ years of residential HVAC service experience preferred

Strong diagnostic and troubleshooting ability

EPA 608 certification required

Experience with furnaces, boilers, heat pumps, mini splits, and AC systems

Knowledge of electrical and low-voltage troubleshooting

Ability to explain technical issues in a way customers understand

Comfortable presenting repair and replacement options

Valid driver's license with an acceptable driving record

Service Titan or similar field service software experience is a plus

What Success Looks Like

Shows up ready to work and follows through on commitments

Takes pride in quality work and attention to detail

Communicates clearly with customers and teammates

Works safely and follows established processes

Takes ownership, solves problems, and is willing to keep learning

Benefits

Competitive Compensation: $30 - $35/hour with weekly pay!

Company-provided phone/tablet

Tool and safety equipment support

Medical, dental, and vision insurance

401(k) with company match

Paid time off and paid holidays

Company-paid life and disability insurance

Paid training and professional development

Opportunities for career growth and advancement