HVAC Technician

JLL empowers you to shape a brighter way .

Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.

Key Responsibilities

Industrial HVAC Technicians are responsible for ensuring the optimal performance of HVAC systems in industrial settings such as factories, warehouses, and large commercial buildings. Their main duties include:

Technical Operations

Installation, maintenance, and repair of HVAC and refrigeration systems, including but not limited to compressors, heat pumps, steam, ductwork, rooftop units, mini splits, VRFs, boilers, chillers and large tonnage split systems

System inspection and testing to detect malfunctions and verify compliance with specifications

Troubleshooting and diagnosing issues, repairing or replacing defective components, and adjusting system controls for efficiency

Preventive maintenance, such as cleaning ducts, checking for leaks, replacing filters, and calibrating thermostats to extend system lifespan as well as replacing pump seals, motor bearings, air filters, belts, sheaves, etc.

Documentation and reporting of service work, inspections, and system modifications, utilizing CMMS systems and digital reporting tools for accurate record-keeping

Leverage AI tools to optimize work efficiency, prioritize service requests, and enhance diagnostic accuracy

Collaboration and Teamwork

Demonstrate strong interpersonal skills and cross-functional collaboration by working effectively with facility managers, engineers, contractors, and other trades to complete projects on time and within budget

Serve as an active team member in cross-functional project teams, contributing technical expertise and coordinating activities across multiple stakeholders

Training and mentoring junior technicians and providing consultation on system upgrades for efficiency and cost-effectiveness, fostering a culture of knowledge sharing and continuous improvement

Build and maintain professional relationships with vendors, suppliers, and external service providers to ensure seamless service delivery

Client and Customer Service

Provide exceptional customer service to building occupants, facility managers, and clients by responding promptly to service requests and communicating clearly about system status and repair timelines

Maintain professional demeanor in all client interactions, explaining technical issues in accessible terms and ensuring client satisfaction with service delivery

Proactively communicate with clients regarding preventive maintenance schedules, system performance, and recommendations for improvements

Address client concerns and complaints with professionalism, empathy, and a solutions-oriented approach

Safety and Compliance

Compliance with safety and environmental regulations, including handling refrigerants and electrical components safely

Participate in safety training programs and contribute to a culture of safety awareness across the team

Adhere to all JLL safety protocols, building codes, and regulatory requirements while performing duties

Additional Duties

Respond to emergency service calls during off-hours, weekends, and holidays as needed to maintain critical building systems

Assist with special projects, system upgrades, and facility improvements as assigned

Participate in continuous learning opportunities to stay current with evolving HVAC technologies, building automation systems, and industry best practices

Support energy management initiatives by identifying opportunities for system optimization and efficiency improvements

Maintain organized work areas, tools, and equipment in accordance with facility standards

Required Skills and Qualifications

To perform effectively, an Industrial HVAC Technician typically needs:

Technical Expertise

Proven experience in industrial or commercial HVAC systems

Strong technical knowledge of heating, cooling, ventilation, and refrigeration systems

Ability to read and interpret blueprints, schematics, and technical manuals

Proficiency with diagnostic tools, multimeters, and thermal imaging equipment

Knowledge of local building codes, safety standards, and environmental regulations

Controls experience welcomed, but not required

Interpersonal and Professional Skills

Strong interpersonal and communication skills with the ability to interact professionally with clients, team members, and stakeholders at all levels

Demonstrated customer service orientation with a focus on client satisfaction and relationship building

Proven ability to work effectively in cross-functional team environments, collaborating with diverse groups to achieve common goals

Problem-solving skills, attention to detail, and the ability to work independently or as part of a team

Effective verbal and written communication skills for documenting work, explaining technical concepts, and interfacing with non-technical stakeholders

Flexibility and adaptability in responding to changing priorities and urgent service requests

Comfort with digital tools, including AI-enhanced diagnostic and monitoring systems, and willingness to adopt new technologies to improve efficiency and service delivery

Certifications and Compliance

Relevant certifications or licenses, such as EPA certification for refrigerants, may be required depending on the location

Current driver's license and clean driving record (if role requires travel between sites)

Ability to pass background checks and drug screening as required by client sites

Preferred Qualifications

Experience using CMMS or work order management systems

Track record of delivering exceptional customer service in client-facing technical roles

Experience mentoring or training others in technical skills

Familiarity with building automation systems (BAS) and energy management platforms

Experience using AI tools or digital technologies to enhance work efficiency and system performance

This position does not provide visa sponsorship. Candidates must be authorized to work in the United States without sponsorship.

Expected compensation for this position:

• 60,800.00 – 88,200.00 USD per year
• Final compensation packages are determined by various considerations including but not limited to candidate qualifications, location, market conditions, and internal considerations.

Location:

• On-site –Richmond, VA
• If this job description resonates with you, we encourage you to apply, even if you don’t meet all the requirements. We’re interested in getting to know you and what you bring to the table!

Personalized benefits that support personal well-being and growth:

JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health. Some of these benefits include:

• •401(k) plan with matching company contributions
• •Comprehensive Medical, Dental & Vision Care
• •Paid parental leave at 100% of salary
• •Paid Time Off and Company Holidays
• •Early access to earned wages through Daily Pay

At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing.

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