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Jobgether

i2nd Level Supporter - E-banking

France

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hirly's read of this role

Seniority
Mid level
Country
FR
Work mode
Remote-friendly
First seen by hirly
8 Nov 2026

Derived automatically from the posting. Upload your resume above to see how the role scores against it.

the posting

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for an i2nd Level Supporter - E-banking based in France.

  • As an i2nd Level Supporter - E-banking, you will play a key role in maintaining the reliability and performance of digital banking services.
  • You will provide advanced technical support to customers, investigating and resolving issues affecting e-banking platforms and related digital services.
  • Working closely with internal technical teams and external service providers, you will ensure incidents are handled efficiently and in accordance with established service standards.
  • You will manage complex support requests, perform structured troubleshooting, and coordinate escalations when specialized expertise is required.
  • Through direct customer interactions in German and French, you will deliver clear guidance and reliable technical assistance.
  • You will also contribute to improving support processes, documentation, and tools to enhance service quality and operational efficiency.
  • This remote freelance opportunity is suited to a technically skilled, customer-oriented professional who thrives in a collaborative and fast-paced IT support environment.
Original posting on Jobgether's site ↗

Listed on hirly, a job board. hirly is not the employer: Jobgether is hiring for this role.

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