Imaging Front Desk

Our promise to you:

Joining AdventHealth is about being part of something bigger. It’s about belonging to a community that believes in the wholeness of each person, and serves to uplift others in body, mind and spirit. AdventHealth is a place where you can thrive professionally, and grow spiritually, by Extending the Healing Ministry of Christ. Where you will be valued for who you are and the unique experiences you bring to our purpose-minded team. All while understanding that together we are even better.

All the benefits and perks you need for you and your family:

Benefits from Day One: Medical, Dental, Vision Insurance, Life Insurance, Disability Insurance

Paid Time Off from Day One

403-B Retirement Plan

4 Weeks 100% Paid Parental Leave

Career Development

Whole Person Well-being Resources

Mental Health Resources and Support

Pet Benefits

Schedule:

Full time

Shift:

Day (United States of America)

Address:

7727 LAKE UNDERHILL RD

City:

ORLANDO

State:

Florida

Postal Code:

32822

Job Description:

Schedule: Full-Time Days 40 Hours Per Week, Monday - Friday

Location: 7727 Lake Underhill Road, Orlando, FL 32822

• •Answers phones and greets patients and guests using outstanding customer service skills.
• •Notifies appropriate departments or personnel of patient progress and escalates conflicts by adhering to policies.
• •Follows department escalation processes and reports issues to the Imaging Support Supervisor or Manager.
• •Adheres to departmental policies, including Image Standards, uniform policies, and department guidelines.
• •Reviews, facilitates, and validates requests for imaging records, releasing records in accordance with HIPAA, federal, and state laws.
• •Researches scripts, previous forms, insurance cards, orders, and changes, and cancels or reschedules exams as needed.
• •Registers patients upon arrival, completes registrations timely, collects co-payments, and scans paperwork into the system.
• •Assists coworkers as needed and keeps the waiting room and workspace clean and organized.
• •Completes departmental rounding and regulatory standard checklists, enters and monitors work orders, and escalates open tickets.
• •Proficiently uses office equipment, monitors supplies, and requests replenishments before running out.
• •Maintains knowledge of process improvement plans, participates in data recording, and seeks ways to improve department processes.
• •Attends department meetings consistently, promotes positive dialogue, and reads meeting minutes or handouts when unable to attend.
• •Other duties as assigned.

Knowledge, Skills, and Abilities:

• •Basic computer and filing skills
• •Communicates professionallly with an acceptable use of English and spelling
• •Ability to follow directions
• •Works independently in most situations shile multitasking

Education:

High School Grad or Equiv [Preferred]

Field of Study:

N/A

Work Experience:

1+ radiology or medical office experience [Preferred]

Additional Information:

N/A

Licenses and Certifications:

N/A

Physical Requirements: (Please click the link below to view work requirements)

Physical Requirements - https://tinyurl.com/23km2677

Pay Range:

• $15.84 - $25.34
• Background Screening Requirement (Florida Law)

Certain positions are subject to Florida Level 2 background screening , including fingerprinting, as required by state law.

• Applicants may review general information about Florida’s background screening requirements at the Florida Care Provider Background Screening Clearinghouse :
• https://info.flclearinghouse.com/

This facility is an equal opportunity employer and complies with federal, state and local anti-discrimination laws, regulations and ordinances.