Inbound Lead Development Representative, MRC, Marketing Response Center

Do you have a desire to make a major contribution in the rapid growth environment of Cloud Computing? Do you want to build your skills in marketing and sales for long term career growth? If so, come build the future of tech as part of our Global Marketing Response Center (MRC) team!

We are looking for talented builders to join the Global MRC team based in Seoul to engage with AWS new and prospective customers in Korea.

MRC is an important customer engagement arm in the Marketing organization. Our mission is to learn from customers, understand their needs, and educate them about the benefits of AWS and all the services we offer, in order to help them embark on their cloud journey quickly and easily. It is a critical function within the lead and demand generation process, with the objective to profile, nurture, and qualify marketing leads generated from various marketing events, campaigns, and activities.

• Key job responsibilities
• 1. Lead Follow-up & Qualification - Follow up and qualify leads generated from AWS Marketing events and campaigns through phone calls and email communications
• 2. Customer Needs Assessment - Accurately identify customer needs and business opportunities to drive effective lead qualification
• 3. Lead Nurturing Activities - Nurture leads with tailored messaging and relevant use cases to deepen customer understanding of AWS services, creating higher-value leads that drive improved sales conversion rates
• 4. Stakeholder Collaboration - Collaborate and communicate effectively with multiple stakeholders to achieve campaign goals
• 5. AI & Operational Excellence - Actively leverage AI to catalyze your productivity and systematically share and scale best practices across teams
• 6. Campaign Execution & Delivery - Execute assigned campaigns and projects effectively, ensuring deliverables are met within established timelines

Basic qualifications

• - 2+ years of professional non-internship marketing experience
• - 1+ years of Salesforce, Tableau, Vidyard, and Excel experience
• - 1+ years of designing, building, and launching successful email engagement programs, specifically lifecycle/nurture programs experience
• - Speak, write, and read fluently in English

Preferred qualifications

• - Experience working with a major brand or entertainment company in project/production management
• - Experience in e-commerce, start ups, advertising, commercial
• - Experience analyzing data and best practices to assess performance drivers

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