Check Point Software Technologies

Incident Response Analyst (Support Engineer)

Bangalore, Karnataka, India

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hirly's read of this role

Role family: Customer support
Seniority: Mid level
Country: IN
Work mode: On-site / unstated
First seen by hirly: 12 Oct 2026

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the posting

Job Description Troubleshoot and resolve endpoint installation, configuration, connectivity, and performance issues across Windows, macOS, and Linux environments. Perform deep-dive analysis using system logs, traces, and debug data to identify root causes. Document all reported issues, diagnostic steps, and resolutions in the ticketing system for knowledge sharing and trend analysis. Escalate unresolved or complex cases to Tier 3 Engineering or R&D teams with detailed findings and replication s…

Original posting on Check Point Software Technologies's site ↗

Listed on hirly, a job board. hirly is not the employer: Check Point Software Technologies is hiring for this role.

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