Incubation Agent - Jumia (Full Time)

About Jumia :

Jumia is a leading pan-African e-commerce platform. Its mission is to improve the quality of everyday life in Africa by leveraging technology to deliver innovative, convenient and affordable online services to customers, while helping businesses grow as they use Jumia's platform to better reach and serve customers.

Jumia is built around a marketplace and supported by a proprietary logistics business [Jumia Logistics] and a digital payment and fintech platform [Jumia Pay] . With over 3,000 employees, Jumia is led by top talented leaders offering a great mix of local and international talents and is backed by very high-profile shareholders. Jumia is committed to creating a sustainable impact in Africa.

In April 2019, Jumia was the first Tech company in Africa to be listed on the New York Stock Exchange.

What you will be doing

Work on the lead generation through different acquisition channels (tele acquisition, organic, offline, referral)

Validate the quality of the lead

Convince seller to go live on Jumia

Complete acquisition of sellers through the Self-Sign Up form

Provide all information necessary for the vendor to succeed from Day 1

Ensure that sellers are admin-ready and are trained on how to grow their business on Jumia

Ensure new sellers on Jumia learn how to use the necessary tools and information to start working

Get feedback from our sellers and translate it into product, marketing and operations improvement

What we are looking for

1-3 years of experience in Account Management, Acquisition, and/or Business Consultant

Problem solver, perfect written and spoken communication

Customer obsession

Proactive, organized, and obsessed with details

Exceptional listening, communication, and organizational skills.

Proven ability to multitask and follow through while paying strict attention to detail

Bachelor’s degree required

Kindly make your application by 31st October 2026

I nterview stages

HR meeting with the Talent Acquisition

Technical meeting with hiring manager

Final meeting with the functional manager

We Offer :

A unique experience in an entrepreneurial, yet structured environment

A unique opportunity of having strong impact in building the African e-commerce sector

The opportunity to become part of a highly professional and dynamic team

An unparalleled personal and professional growth as our longer-term objective is to train the next generation of leaders

Please ensure to only apply for jobs with Jumia through our official website.

Jumia will never charge you a fee to apply for a job: be wary of websites that claim to help you apply for a Jumia job or that charge a fee to get you a job.