Indirect Tax Compliance Analyst — Use Tax Operations

About the Team

Indirect Tax Compliance owns DoorDash's state and local non-income tax obligations, including registrations, business tax filings, exemption certificate management, and use-tax self-assessment and payment, in every market where DoorDash operates. The team is part of Global Indirect Tax, alongside Tax Planning, Tax Technology, and Controversy, and keeps DoorDash's compliance accurate as new entities, business lines, and markets come online. This role sits in the use-tax function and runs certificate issuance, vendor tracking, and purchase monitoring day to day.

About the Role

We're hiring an Indirect Tax Compliance Analyst to own the day-to-day process behind DoorDash's use-tax certificates and monitoring for all US use-tax requirements. You will issue and track Multiple Points of Use (MPU) and direct-pay exemption certificates, review purchase requisitions for correct tax coding, check vendor invoices against certificates on file, and investigate transactions flagged for missing or incorrect tax. Certificates are drafted per contract and per purchase order and the work is deadline-sensitive, so you will own each workflow from start to finish while working US Pacific or Central business hours from Mexico. You will report into Senior Manager, Indirect Tax on our Indirect Tax Compliance team in our Global Indirect Tax organization.

You're excited about this opportunity because you will…

Draft, issue, and track MPU and direct-pay exemption certificates for vendors, customize documentation vendor by vendor when needed, and keep the certificate register current.

Work with Procurement and Sourcing so every new purchase order or contract is flagged for a certificate before first billing, and give vendors advance notice when needed.

Partner with Accounting's General Ledger team in the Coupa requisition review to confirm purchases are coded correctly before they become purchase orders.

Monitor vendor invoices against certificates on file, follow up with vendors, and work with Accounts Payable on invoice holds and corrections when tax is charged incorrectly.

Review anomaly-detection flags for transactions posted with no tax or the wrong tax, and act as the first contact for vendor questions on certificates.

We're excited about you because…

You have experience in tax compliance operations, accounts payable, or invoicing and contract operations, ideally with some exposure to US sales or use tax.

You can read contracts and purchase orders and pull out the data a tax certificate needs.

You have experience with NetSuite, Coupa, or a similar accounting or accounts payable system, and strong Excel or Google Sheets skills for tracking and reconciliation.

You pay close attention to detail and can manage a high volume of vendor-specific, deadline-driven documents with a consistent process.

You communicate clearly in written and spoken English with US-based stakeholders and vendors, and you can work independently during US Pacific or Central business hours.

About DoorDash

At DoorDash, our mission to empower local economies shapes how our team members move quickly, learn, and reiterate in order to make impactful decisions that display empathy for our range of users—from Dashers to merchant partners to consumers. We are a technology and logistics company that started by enabling door-to-door delivery, and we are looking for team members who can help us go from a company that is known as the place you order food to a company that people turn to for any and all goods.

DoorDash is growing rapidly and changing constantly, which gives our team members the opportunity to share their unique perspectives, solve new challenges, and own their careers. We're committed to supporting employees’ happiness, healthiness, and overall well-being by providing comprehensive benefits and perks.

Our Commitment to Diversity and Inclusion

We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel.

If you need any accommodations, please inform your recruiting contact upon initial connection.