INFORMATION TECHNOLOGY SPECIALIST (CUSTSPT)

Summary

This is an Air Reserve Technician (ART) position. ARTs are part of the regular career civil service and enjoy all the benefits granted to Federal employees in the competitive civil service. Click on "Learn more about this agency" button below to view Eligibilities being considered and other IMPORTANT information.

Duties

The primary purpose of this position is: To serve as an Air Reserve Technician (ART) to serve as the unit's day-to-day focal point for systems administration, network operation and maintenance, and Information Technology (IT) security and system accreditation in the absence of the Commander. Duties: Serves as the unit systems administrator, providing technical assistance regarding hardware and operating systems and applications software. Manages the network connectivity and infrastructure provided by the host base to the tenant unit. Ensures that network software and subsystems are maintained at a current and optimum performance level. Analyzes network computer/communications equipment and software reliability and utilization reports to identify and correct problem areas and to establish computer and telecommunications performance levels. Serves as the information assurance protection specialist for unit IT resources and network. Performs supervisory personnel management responsibilities for a small workforce. Represents the tenant unit, participating in studies and preparing reports, recommendations and system documentation.

Qualifications

In order to qualify, you must meet the specialized experience requirements described in the Office of Personnel Management (OPM) Qualification Standards for General Schedule Positions, Information Technology (IT) Management Series, 2210 (Alternative A). BASIC REQUIREMENT OR INDIVIDUAL OCCUPATIONAL REQUIREMENT: That demonstration of knowledge, skills, and abilities/competencies which demonstrate the likelihood to perform successfully the duties of the position and is related to the work of the position to be filled. These knowledge, skills, and abilities/competencies are normally attained through the equivalent of one year of specialized experience equivalent to the next lower grade level of the position being filled but may now be obtained through other means. Such demonstratable knowledge, skills, and abilities/competences may be typically gained in the IT field or through the performance of work where the primary concern is IT. The employing agency is responsible for defining the demonstratable skills based on the requirements of the position (i.e., job analysis, official position description) being filled. The skills required must be validated through the assessment process, which must be aligned with the job analysis for the given grade level. In addition to meeting the basic requirement above, to qualify for this position you must also meet the qualification requirements listed below: SPECIALIZED EXPERIENCE: Applicants must have at least one (1) year of specialized experience at the next lower grade GS-09, or equivalent in other pay systems. Examples of specialized experience includes knowledge of the principles, methods, and practices for integrating information system components sufficient to plan, coordinate, and administer computer systems; configure and interface hardware and software programs with operating systems; optimize system performance; etc. OR Education: Ph.D or equivalent doctoral degree OR 3 full years of progressively higher level graduate education leading to such a Ph.D. or equivalent doctoral degree computer science, engineering, information science, information systems management, mathematics, operations research, statistics, or technology management or a degree that provided a minimum of 24 semester hours in one or more of the fields identified above and required the development or adaptation of applications, systems or networks. OR COMBINATION OF EDUCATION AND EXPERIENCE: A combination of education and experience may be used to qualify for this position as long as the computed percentage of the requirements is at least 100%. NOTE: You must submit a copy of your transcripts. FEDERALTIME-IN-GRADE (TIG) REQUIREMENT FOR GENERAL SCHEDULE (GS) POSITIONS: Merit promotion applicants must meet applicable time-in-grade requirements to be considered eligible. One year at the GS-09 level is required to meet the time-in-grade requirements for the GS-11 level. TIG applies if you are in a current GS position or held a GS position within the previous 52 weeks. NOTE: Applicants applying as VEOA candidates who are current GS civil service employees or are prior GS civil service employees within the past 52 weeks must also meet time-in-grade requirements. KNOWLEDGE, SKILLS AND ABILITIES (KSAs): Your qualifications will be evaluated on the basis of your level of knowledge, skills, abilities and/or competencies in the following areas: Knowledge of the principles, methods, and practices for integrating information system components sufficient to plan, coordinate, and administer computer systems; configure and interface hardware and software programs with operating systems; optimize system performance; etc. Ability to apply methods and practices for troubleshooting, recovering, adjusting, modifying, and improving systems to solve complex problems and provide support that minimizes interruptions in service to customers. Knowledge of network operations and maintenance methods; network architecture optimization techniques; the capabilities and limitations of the computer equipment and system software configuration in order to manage the tenant network, carry out network and/or telecommunications projects and coordinate efforts with others affected in the organization. Knowledge of performance measurement tools, systems testing and diagnostics, COTS products, INTERNET technologies, analytical methods and practices, and requirements analysis techniques. Knowledge of IT security principles an products; methods for evaluating risk or vulnerability; IT INFOSCE security requirements for certification and accreditation; network operations and protocols; systems testing and evaluation, and performance management methods sufficient to plan and conduct security accreditation reviews for installed systems or networks and assess and advise on new or revised security measures and countermeasures based on the results of accreditation reviews. Ability to communicate effectively both orally and in writing and maintain effective relationships. Knowledge of personnel management policies, practices, and procedures PART-TIME OR UNPAID EXPERIENCE: Credit will be given for appropriate unpaid and or part-time work. You must clearly identify the duties and responsibilities in each position held and the total number of hours per week. VOLUNTEER WORK EXPERIENCE: Refers to paid and unpaid experience, including volunteer work done through National Service Programs (i.e., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student and social). Volunteer work helps build critical competencies, knowledge and skills that can provide valuable training and experience that translates directly to paid employment.You will receive credit for all qualifying experience, including volunteer experience. This is an Air Reserve Technician (ART) position. ARTs are eligible for 15 days active duty tour each year for which military leave is granted with full civilian pay. Air Reserve units and members; are subject to immediate call to active duty in mobilization to meet a national emergency. For additional information regarding ART positions and/or military qualifications, please call 1-800-257-1212. Retired military are usually ineligible for membership in the AF Reserve. Retired military that have active AF Reserve assignments may apply provided they show assignment (position) on the application. A military service member's statement of service/certification w