Information Technology Specialist (SysAnalysis)

Summary

This position is in a division under the Deputy Assistant Secretary for Information and Technology (VA). This position is in the Office of Information and Technology (OIT), End User Services (EUS), Endpoint Engineering (EE), Desktop and Device Engineering (DDE). DOE provides central engineering services and management of a technical framework promoting one technology vision across VA, which supports system optimization, integration and interoperability throughout the enterprise.

Duties

The incumbent provides technical information engineering with focus on Desktop and Device Engineering and provides guidance, advice and works collaboratively among the other services within EUS in developing, promoting and maintaining measures to adequately and cost-effectively manage desktop related technologies while protecting sensitive information. The principle engineering responsibilities within DOE include: Monitoring performance, capacity and key metrics as they relate to laptops, desktops, and peripheral devices. The incumbent should be able to provide SME support across the Endpoint Engineering Portfolio to ensure that regulatory VA policies, directives and Field Security Office (FSO)/ Office of Cyber Security (OCIS) requirements are satisfied during the engineering process. Primary responsibilities include management and analysis of various desktop technologies including application packaging process. The incumbent will be the (SME) and will coordinate efforts with various groups ensuring they receive the appropriate business requirements for strategic alignment as it relates to desktop technologies. Under the supervision of the Supervisor for DOE, the incumbent is responsible for requirements analysis and validation, liaison with business areas of the organization, alignment of initiatives with various Enterprise teams. Work with the various groups to assist with the evaluation of emergent technologies, vendor and market trend research, solution evaluations based on cost and benefit. Incumbent must have a thorough understanding of system design and core engineering principals to ensure adherence. This Position is non-bargaining unit eligible This position is primarily aligned to the following NICE Cybersecurity Workforce Framework work roles: 671- Systems testing an evaluation 632- Systems Development For more information about these work roles, where they fit within the larger Cyber Workforce, and how they can support your unique career journey, please visit the Cyber Career Pathways tool on the National Initiative for Cybersecurity Careers and Studies website: Cyber Career Pathways Tool | NICCS Position Description/PD#: Information Technology Specialist (SysAnalysis)/PD18315A Relocation/Recruitment Incentives: Not Authorized Permanent Change of Station (PCS): Not Authorized Financial Disclosure Report: Not Required Telework: Adhoc telework may be authorized at management discretion Travel Required: Up to 25% travel may be required, as needed, for this position. Work Schedule: Monday - Friday 8:00am-4:30pm; Tour of duty will be determined based on organizational needs. Compressed/Flexible: As determined by the Agency Policy Virtual: This is NOT a virtual position. Remote: This is NOT a remote position. Physical Demands: The work requires some physical exertion, such as long periods of standing; walking over rough, uneven, or rocky surfaces; recurring bending, crouching, stooping, stretching, reaching, or similar activities; or recurring lifting of moderately heavy items. The work may require specific, but common, physical characteristics and abilities, such as above average agility and dexterity. Working Conditions: The work area is adequately lighted, heated, and ventilated. The work environment involves everyday risks or discomforts that require normal safety precautions. Some employees may occasionally be exposed to uncomfortable conditions in such places as research and production facilities.

Qualifications

To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 10/09/2026. Time-In-Grade Requirement: Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements by the closing date of this announcement. For a GS-13 position you must have served 52 weeks at the GS-12. The grade may have been in any occupation, but must have been held in the Federal service. An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials. If the most recent SF-50 has an effective date within the past year, it may not clearly demonstrate you possess one-year time-in-grade, as required by the announcement. In this instance, you must provide an additional SF-50 that clearly demonstrates one-year time-in-grade. Note: Time-In-Grade requirements also apply to former Federal employees applying for reinstatement. You must meet the Minimum Qualification Requirements, Specialized Experience to qualify for this series as described below. Minimum Qualifications Requirements EXPERIENCE: To qualify for this position, you must have information technology-related experience demonstrating all of the four competencies listed below. Ensure that this experience is clearly described in your resume: Attention to Detail - Is thorough when performing work and conscientious about attending to detail. Customer Service - Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services. Oral Communication - Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately. Problem Solving - Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendations. -AND- Specialized Experience for GS-13: You must have one year of specialized experience equivalent to at least the next lower grade in the normal line of progression for the occupation in the organization. Specialized experience is experience that has equipped the applicant with the particular competencies/knowledge, skills, and abilities to successfully perform the duties of the position and is typically in or related to the work of the position to be filled. Such experience is typically gained in the IT field or through the performance of work where the primary concern is IT. Specialized experience is defined as: Experience with Desktop and Device Engineering: developing, promoting, and maintaining programs, policies, and procedures for desktop engineering technologies with a focus on Windows Endpoint Management. Knowledge and expertise to include configuration policies within In-tune or via Group Policy Objects, application creation within In-tune or Configuration Manager and experience with Autopilot or Operation System Deployment. Systems engineering: applying systems-analysis principles and techniques to assess desktop technologies. Improve performance and quality, measure/monitor key metrics, make recommendations, and lead studies or implementation projects. Systems testing and evaluation: developing test plans, analyzing software/hardware/interoperability test results, conducting developmental testing, verifying compliance with requirements, managing test data, and resolving technical issues. Systems development: d