Infra Tech Support Practitioner

• Project Role : Infra Tech Support Practitioner
• Project Role Description : Provide ongoing technical support and maintenance of production and development systems and software products (both remote and onsite) and for configured services running on various platforms (operating within a defined operating model and processes). Provide hardware/software support and implement technology at the operating system-level across all server and network areas, and for particular software solutions/vendors/brands. Work includes L1 and L2/ basic and intermediate level troubleshooting.
• Must have skills : DevOps
• Good to have skills : Google Kubernetes Engine
• Minimum 3 year(s) of experience is required
• Educational Qualification : 15 years full time education

• Summary:
• As an Infra Tech Support Practitioner, you will engage in the ongoing technical support and maintenance of production and development systems and software products. Your typical day will involve addressing various technical issues, collaborating with team members to ensure system reliability, and implementing solutions for both remote and onsite environments. You will work within a defined operating model, ensuring that all services are configured correctly and maintained effectively, contributing to the overall efficiency of the organization.

• Roles & Responsibilities:
• - Expected to perform independently and become an SME.
• - Required active participation/contribution in team discussions.
• - Contribute in providing solutions to work related problems.
• - Assist in the documentation of technical processes and procedures to enhance team knowledge.
• - Engage in continuous learning to stay updated with the latest technologies and best practices.

• Professional & Technical Skills:
• - Must To Have Skills: Proficiency in DevOps, Google Kubernetes Engine.
• - Good To Have Skills: Experience with Google Kubernetes Engine.
• - Strong understanding of continuous integration and continuous deployment practices.
• - Experience with cloud platforms and services, particularly in managing infrastructure.
• - Familiarity with scripting languages to automate tasks and improve efficiency.

• Additional Information:
• - The candidate should have minimum 3 years of experience in DevOps.
• - This position is based at our Bengaluru office.
• - A 15 years full time education is required.

15 years full time education

About Accenture

Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 791,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities. Visit us at www.accenture.com

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We believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, military veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by applicable law. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities.