Inside Sales Associate (US Shift)

About the Role:

Grade Level (for internal use):

09

Account Manager – JOC Publications

🕘 US Shift: 9:00 p.m. – 6:00 a.m. (Malaysian Time)

Location: Penang, Malaysia Job Function: Sales Job Type: Full-Time Work Model: (To confirm — Hybrid / Onsite)

The Team

You will join the Primary Accounts Team within S&P Global Market Intelligence's JOC Publications business, based at our Penang office — a growing, results-driven sales team that delivers essential intelligence to global trade and logistics clients. The team operates across new logo acquisition and account growth, working in close alignment with marketing and product to drive commercial outcomes across the Americas market. This role sits within an expanding sales function that values different perspectives and promotes a culture of respect and collaboration.

Responsibilities and Impact

• •Drive new business acquisition through targeted outbound prospecting, structured qualification, and deal closure — recording all activities in the CRM system to maintain full pipeline visibility and forecast accuracy.
• •Convert and manage a high volume of inbound leads , applying a disciplined qualification process to accelerate opportunities and maximize revenue realization within defined sales cycles.
• •Build and sustain long-term client relationships across the existing account base, identifying upsell, cross-sell, and renewal opportunities to protect and grow recurring revenue.
• •Master the JOC Publications value proposition and deploy it in client conversations with precision — connecting our data and intelligence solutions directly to each customer's business requirements.
• •Prepare and submit accurate sales reports and forecasts on a weekly, monthly, and quarterly basis, ensuring disciplined pipeline management and CRM data integrity throughout.
• •Consistently deliver against monthly, quarterly, and annual sales quotas , contributing to the collective growth of the Penang Primary Accounts Team.

What We're Looking For

• ✅ Basic (Required) Qualifications
• •Experience: An S&P Global employee at this level would typically have 4 or more years of relevant experience2 in end-to-end B2B sales, with a demonstrable track record managing both New Logo acquisition and Renewal business.
• •Language: Business-level fluency in written and spoken English.
• •Technical Skills: Proficiency in Microsoft Office Suite (Word, PowerPoint, Excel) and at least one CRM platform (e.g., Salesforce or equivalent).
• •Shift Availability: Ability to work the US shift schedule — 9:00 p.m. to 6:00 a.m. Malaysian Time , Monday through Friday.

• ⭐ Additional Preferred Qualifications
• •Prior experience selling data, media, or information services to clients in the trade, logistics, shipping, or supply chain sectors.
• •Proven ability to develop account plans and territory strategies that drive market penetration and revenue growth.
• •Track record of delivering effective client presentations to senior stakeholders at Director, VP, and C-suite levels.
• •Experience managing commercial contracts and proposals, including negotiation, deal structuring, and submission processes.
• •Proficiency in an additional language relevant to the Americas or APAC region.
• •Familiarity with a structured sales methodology (e.g., SPIN Selling, Challenger Sale, MEDDIC, or equivalent framework).
• •Demonstrated ability to analyse pipeline data and identify business opportunities to build targeted outreach strategies.

What's In It For You

We take care of you, so you can take care of business. We care about our people. That's why we provide everything you — and your career — need to thrive at S&P Global.

Our benefits include:

• •🏥 Health & Wellness: Health care coverage designed for the mind and body.
• •🌴 Flexible Downtime: Generous time off helps keep you energized for your time on.
• •📚 Continuous Learning: Access a wealth of resources to grow your career and learn valuable new skills.
• •💰 Invest in Your Future: Secure your financial future through competitive pay, retirement planning, a continuing education program with a company-matched student loan contribution, and financial wellness programs.
• •👨‍👩‍👧 Family Friendly Perks: It's not just about you. S&P Global has perks for your partners and little ones, too, with some best-in-class benefits for families.
• •🎁 Beyond the Basics: From retail discounts to referral incentive awards — small perks can make a big difference.

For more information on benefits by country visit: https://spgbenefits.com/benefit-summaries[1]

Return to Work — Restart

Have you taken time out for caring responsibilities and are now looking to return to work? As part of our Return to Work initiative, Restart, we are encouraging enthusiastic and talented returners to apply, and will actively support your return to the workplace.

Additional Information

Employees are required to work from the office a minimum of two days per week.

2 (Confirm enterprise-standard applicability for this location and shift.)

Please submit your English CV. Our recruiting process will be conducted in English.

About S&P Global Market Intelligence

At S&P Global, we are committed to fostering a connected and engaged workplace where all individuals have access to opportunities based on their skills, experience, and contributions. Our hiring practices emphasize fairness, transparency, and merit, ensuring that we attract and retain top talent. By valuing different perspectives and promoting a culture of respect and collaboration, we drive innovation and power global markets.

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Equal Opportunity Employer

S&P Global is an equal opportunity employer and all qualified candidates will receive consideration for employment without regard to race/ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, military veteran status, unemployment status, or any other status protected by law. Only electronic job submissions will be considered for employment. If you need an accommodation during the application process due to a disability, please send an email to: EEO.Compliance@spglobal.com and your request will be forwarded to the appropriate person.

About S&P Global Market Intelligence

At S&P Global Market Intelligence, a division of S&P Global we understand the importance of accurate, deep and insightful information. Our team of experts delivers unrivaled insights and leading data and technology solutions, partnering with customers to expand their perspective, operate with confidence, and make decisions with conviction.

For more information, visit www.spglobal.com/marketintelligence .

What’s In It For You?

Our Mission:

Advancing Essential Intelligence.

Our People:

We're more than 35,000 strong worldwide—so we're able to understand nuances while having a broad perspective. Our team is driven by curiosity and a shared belief that Essential Intelligence can help build a more prosperous future for us all.From finding new ways to measure sustainability to analyzing energy transition across the supply chain to building workflow solutions that make it easy to tap into insight and apply it. We are changing the way people see things and empowering them to make an impact on the world we live in. We’re committed to a more equitable future and to helping our customers find new, sustainable ways of doing business. Join us and help create the