INSTALL LEAD

Description

About the Role

An experienced, safety-minded Lead Residential Garage Door Installer will take ownership of high-quality residential installations and guide installation crews in the field. Reporting to the local operations or installation manager, you will install and replace residential garage doors and openers, solve on-site challenges, coach team members, and ensure every customer receives professional service from arrival through final walkthrough. This is a hands-on lead position for a proven installer who takes pride in precision, communicates clearly, and is ready to help raise the standard on every job.

Responsibilities

· Lead residential garage door and opener installations from job-site preparation through final inspection and customer handoff.

· Install, replace, adjust, and test doors, tracks, springs, cables, hardware, weather seals, and operators according to manufacturer specifications and company standards.

· Review work orders, measurements, materials, and site conditions before installation; identify issues early and communicate solutions.

· Direct and coach installers or helpers, reinforcing safe work practices, quality standards, and efficient installation methods.

· Troubleshoot installation challenges and make sound field decisions while protecting the customer’s home and property.

· Maintain accurate job documentation, photographs, material usage, and completion notes.

· Provide homeowners with a clear final walkthrough, basic product operation guidance, and courteous answers to questions.

· Keep the company vehicle, tools, and equipment clean, secure, stocked, and ready for work.

· Partner with dispatch, sales, warehouse, and operations teams to deliver an excellent customer experience.

· Perform other duties as assigned.

Requirements

Candidate Requirements

· At least 2 years of hands-on residential garage door installation experience.

· Demonstrated ability to install sectional garage doors, track systems, torsion or extension spring systems, and residential openers safely and correctly.

· Ability to read blueprints, work orders, confirm measurements, identify needed parts, and troubleshoot job-site conditions.

· Leadership skills and the ability to coach others while maintaining productivity, quality, and safety.

· Strong customer-service and communication skills with a professional, respectful approach in customers’ homes.

· Valid driver’s license and a clean driving record that meets company insurance requirements.

· Ability to successfully complete the company’s background check and drug-screening process.

· Ability to provide documentation establishing identity and eligibility to work in the United States, as required by federal law.

· Ability to safely use hand and power tools and perform the physical functions described below.

· Dependability, attention to detail, sound judgment, and pride in workmanship.