Instructor/Advocate (FT)

Description

Rate: $22

PROGRAM RESPONSIBILITIES

• •Conduct thorough intakes to assess the current needs of new shelter guests.
• •Create and present concepts across a variety of topics themed on personal and career development.
• •Regularly collaborate with department staff and attend trainings to provide services using a trauma-informed point of view.
• •Follow appropriate recordkeeping procedures to document needs and barriers.
• •Within the first 14 days, become certified to serve as a proctor in the Pearson VUE testing center.
• •Provide 1:1 assistance to residents, guests, and community members.
• •Be vigilant in reporting and documenting any inappropriate behaviors.
• •Serve in a manner which upholds the Mission’s standards of professionalism and Christ-centered ministry.
• •Monitor each guest’s progress and goals. Provide direction to encourage guests to complete tasks in a timely manner.
• •Maintain accurate documentation on case management services, incident reports, and outcomes.
• •Stay in compliance in both internal and external policies and procedures.
• •Serve as substitute instructor, proctor, or advocate for other classes when needed.
• •Collaborate with staff to adapt and improve programs and instructional content.
• •Ensure a clean, safe, and welcoming environment.
• •Perform additional related duties as assigned.

HOMELESS SERVICES

• •Maintain a working knowledge of community services to provide appropriate referrals to other agencies as needed.
• •Support partnerships with community organizations and businesses to introduce guests to career pathways, educational opportunities, and other support services.
• •Meet with guests to outline program guidelines and expectations.
• •Collaborate with other staff to identify guests who may benefit from transitioning into the Life Recovery program.
• •Regularly review guests’ personal and program goals to support their progress and long-term success.
• •Design, implement, and evaluate classroom content related to career development, vocational training, and educational opportunities.
• •Serve as a lifelong learner.

LIFE RECOVERY SERVICES

• •Oversee Life Recovery residents scheduled time in the Connection Center.
• •Offer ideas and curriculum to increase participation and motivation of residents.
• •Engage with residents to develop relationships which foster spiritual growth and learning.
• •Collaborate with Life Recovery staff to implement new strategies and learning opportunities.
• •Monitor resident progress and assist in long-term career planning to promote success beyond program completion.
• •Assist residents in career-readiness and with job searching after completing the Life Recovery program.

COMMUNITY SERVICES

• •Maintain compliance as a proctor in the Pearson VUE Testing Center according to policies and procedures.
• •Answer phones, make calls, correspond by email, and provide professional interactions
• •Assist walk-ins with ordering identification documents, cell phones, and other essential items.
• •Represent the Mission in a positive, professional manner at community functions, off-site events, and public engagements.
• •Ensure all public-facing areas and service spaces are consistently clean, organized, and welcoming.

Requirements

SPIRITUAL RESPONSIBILITIES

• •Take every opportunity to share the Gospel of Jesus Christ with others.
• •Provide spiritual encouragement to staff, volunteers, guests, and residents.
• •Invest in the spiritual development of staff, guests, residents, and donors. Pray for and with staff, volunteers, guests, residents, and donors.
• •Ensure actions and policies reflect the Christian values and purpose of the Mission.
• •Handle relational conflicts according to the Staff Covenant of Romans 12:18 and Matthew 18:15-19.
• •Memorize monthly Scriptures, Mission Statement, and Mission Core Values.
• •Participate in corporate prayer and Scripture reading, staff chapel services, and all spiritual gatherings.
• •Support and attend annual mandatory Evangelism In-Service training to grow in knowledge of leading others to faith in Christ.
• •Participate in annual spiritual growth training through organization-selected curriculum.

QUALIFICATIONS

• •Minimum of an associate’s degree is required; relevant experience may be considered in lieu of a degree.
• •A solid understanding of and experience in case management, social work, or education is strongly preferred.
• •Must be organized, possess strong written, oral, and interpersonal communication skills as well as the ability to be flexible is necessary for success in the role.
• •Computer proficiency required.
• •Reliable transportation required; meetings are occasionally off-site.
• •Must have strong personal relationship with Jesus Christ.
• •Must be active in a local Christian church.
• •Must demonstrate compassion toward the poor, needy, and homeless.
• •Must demonstrate character traits of integrity, personality responsibility, and grace toward others.
• •Must be teachable and function as a team player.