Insurance Authorization Supervisor

Description

General Summary:

Assists in the coordination of patient care under the direction of the Business Office Manager.

Patient Population: N/A

Essential Functions:

• •Promote /exemplify Company mission, vision and values at all times.
• •Receive all intake information and enter the appropriate information in the computer.
• •Complete intake forms and route them appropriately for admission approval.
• •Contact patients to verify correct contact information and that HHC has been ordered by their physician.
• •Communicate with the business development team, discharge planners, and facility contacts to receive new and returning patients in a timely manner.
• •Comply with all areas of the Agency’s Compliance Program and HIPAA regulations.
• •Assist in maintaining case management notes while maintaining the confidentiality of patient records.
• •Provide effective communication to clients, their families, team members, and other health care professionals.
• •Demonstrate commitment and professional growth by participating in in-service programs and maintaining/improving competency.

This description is a general statement of essential functions that are required to be performed regularly and continuously. It does not exclude other duties as assigned.

Supervises: N/A

Requirements

Experience:

• •(1) year experience in a general office environment.
• •Preferred health care experience.

Skills:

• •Ability to communicate verbally and in writing effectively.
• •Demonstrates proven decision-making skills.
• •Must read, write, and comprehend English.
• •Must be able to utilize multiple computer information systems, including electronic medical record systems, electronic patient referral systems, and Microsoft Office.

Education:

• •High school diploma or equivalent.
• •Intake Coordinator Level 2- the employee must hold a minimum of an active, unencumbered LVN/LPN licensure.

Licensure/Certification:

• •Current driver's license in good standing. The employee is responsible for renewing their driver's license before it expires to continue employment.
• •Intake Coordinator Level 2- the employee's responsibility is to maintain their licensure before it expires to continue employment.

Physical Requirements:

• •Prolonged sitting, standing, and walking are required.
• •Ability to handle stressful situations in a calm and courteous manner at all times.
• •Requires working under some stressful conditions to meet deadlines and Company needs.

Environmental/Working Conditions:

• •Works primarily in an office environment.
• •Some exposure to unpleasant weather.

Machinery/Tools/Equipment Requirements:

• •Reliable transportation and auto liability insurance.
• •Basic office equipment includes a copier, fax, multi-line phone system, and computer.