Insurance Claims Specialist

Insurance Claims Specialist

• Intellivo | St. Louis, MO | Full-Time, On-Site
• Compensation: $52,000+ annually

Start Your Career in Healthcare & Insurance

At Intellivo, you'll build specialized experience across healthcare, insurance, claims and financial recovery . We'll teach you the industry while you manage real cases, solve problems, analyze information, and work directly with insurance companies and law firms.

Recent college graduates are encouraged to apply. Prior insurance experience is not required.

What You'll Do

Own and actively manage a portfolio representing approximately $3M-$5M in financial exposure with responsibility for advancing cases toward resolution

Analyze case information, identify what’s needed, and determine the next steps to move each case forward

Communicate directly with insurance companies, adjusters, and attorneys, to gather information, answer questions, and advance cases

Investigate and solve problems involving missing, incomplete, or inconsistent information

Monitor case progress, identify barriers or delays, and take action to keep cases moving

Evaluate new information and determine when additional follow-up, investigation, or escalation is needed

Prepare clear, professional case communications and maintain accurate documentation

Track reimbursement activity and proactively address outstanding items or delays

Collaborate with experienced team members and attorneys to work through more complex cases and issues

Manage multiple cases and priorities while meeting quality, timeliness, and productivity expectations

Take ownership of your cases and their progress from assignment through resolution

You May Be a Great Fit If...

You are:

A recent college graduate ready to begin your professional career

A strong communicator who is comfortable speaking and writing professionally

Highly organized and able to manage multiple priorities

Curious and enjoy investigating information and solving problems

Detail-oriented while still keeping sight of the overall objective

Comfortable learning structured processes and applying them consistently

Someone who takes ownership and follows through

Motivated by clear goals and measurable results

Or, you may already have experience in:

Insurance or healthcare claims

Auto or property & casualty insurance

Workers' compensation

Health plan or payer operations

Medical billing or reimbursement

Claims administration

Legal or case-management support

Subrogation or third-party liability

Customer service or account management in a high-volume environment

What You'll Learn

This role gives you the opportunity to develop valuable professional and industry experience, including:

How healthcare claims, insurance and reimbursement work together

How health plans, insurance carriers and attorneys interact

How to analyze and manage a portfolio of active cases

How to investigate information and solve case-related problems

Professional communication with insurance and legal professionals

How effective case management contributes to successful financial outcomes

How to manage quality, timeliness and productivity in a professional operations environment

Education & Experience

Bachelor's degree or equivalent relevant professional experience

Recent college graduates are encouraged to apply

Internships, customer service, healthcare, insurance, financial services, legal support or other professional experience involving communication and organization are valuable, but not required

Why Intellivo

This is an opportunity to enter healthcare and insurance without already having specialized industry experience. You'll develop knowledge across claims, insurance, legal processes and financial recovery while building professional skills that can grow with your career.

You'll be doing real work with real financial impact, communicating with industry professionals and learning how complex insurance matters move from identification through resolution.

Who is Intellivo?

As an industry market leader in subrogation, Intellivo empowers health plans and insurers to maximize financial outcomes by identifying and pursuing more reimbursement opportunities from alternative third-party liability (TPL) payers. Through innovative technology, Intellivo accelerates the identification of reimbursement opportunities while eliminating burdensome outreach to plan members. With a 26-year history of excellence, Intellivo proudly represents more than 200 of the country's largest health plans.

Benefits That Support You Inside and Outside of Work

Comprehensive medical, dental, and vision insurance

401(k) retirement savings plan with employer match

Paid time off and paid holidays

Company-paid life insurance and short-term and long-term disability coverage

Employee Assistance Program with counseling, financial coaching, legal resources, career coaching, and wellness support

Health Savings Account with company contributions for eligible employees

Wellness, healthcare advocacy, and pet benefits

A high-performing, collaborative culture built on ownership, accountability, continuous improvement, and meaningful impact