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Alive

Intake Specialist

Nashville, TN

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hirly's read of this role

Seniority
Mid level
Country
US
Work mode
On-site / unstated
First seen by hirly
6 Nov 2026

Derived automatically from the posting. Upload your resume above to see how the role scores against it.

the posting

Description

Intake Specialist

Location: Alive main campus, Nashville, TN

Status: PRN

Hours: Minimum of 24 per month

  • Are you a Intake/Call Center Specialist who desires to work in a capacity in which your efforts directly impact clinicians, patients and their families? The ideal candidate is a master at multi-tasking and is very organized. If you are excited to use your talents and skill set in a way that truly makes a difference in the middle Tennessee healthcare market, we can't wait to talk with you!
  • SUMMARY

Under the direction of the Director of Intake & Admissions, the Intake Specialist responds to inquiry and intake calls, assists with administrative duties and is cross-trained for other provider relations roles. The Intake Specialist supports the admission of patients, communication with providers (internal and external), data entry and documentation.

ESSENTIAL DUTIES AND RESPONSIBILITIES

  • Represents the agency as assigned to promote services and co-markets with provider relations representatives.
  • Serves as back-up to Director of Intake & Admissions as needed.
  • Serves as liaison and provides feedback from referral sources.
  • Collaborates with physicians, social workers, discharge planners, and clinical coordinators to gather all available information for treatment plans (discharge orders, etc.).
  • Answers and responds to multiple calls including inquiry, intake, family and healthcare providers.
  • Gives accurate, consistent, compassionate attention to each call.
  • Maintains patient, family and staff confidentiality.
  • Files, faxes, logs and maintains data in an accurate and readily accessible fashion.
  • Enters data, manipulates and retrieves data in proper reporting structure.
  • Routes paperwork appropriately and in a timely manner.
  • Assists with administrative duties as assigned by Director of Intake & Admissions Director of Clinical Partnerships
  • Other duties may also be assigned.

Requirements

EDUCATION and/or EXPERIENCE

Associates Degree (A.A.) from college or technical school; one year's related experience and/or training; or equivalent combination of education and experience.

CERTIFICATES, LICENSES, REGISTRATIONS

Current driver's license and automobile insurance as required by Tennessee State Law.

Original posting on Alive's site ↗

Listed on hirly, a job board. hirly is not the employer: Alive is hiring for this role.

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