Integration Engineer

• Project Role : Integration Engineer
• Project Role Description : Provide consultative Business and System Integration services to help clients implement effective solutions. Understand and translate customer needs into business and technology solutions. Drive discussions and consult on transformation, the customer journey, functional/application designs and ensure technology and business solutions represent business requirements.
• Must have skills : ServiceNow App Engine
• Good to have skills : NA
• Minimum 5 year(s) of experience is required
• Educational Qualification : 15 years full time education

• Summary:
• As an Integration Developer, a typical day involves engaging closely with clients to understand their unique business challenges and translating these into effective system integration solutions. This role requires facilitating discussions around business transformation and customer experience, ensuring that both functional and application designs align with client needs. The Integration Engineer collaborates with various stakeholders to drive the implementation of technology solutions that support business objectives, continuously refining approaches to enhance overall system performance and user satisfaction.

• Roles & Responsibilities:
• - Expected to be an SME, collaborate and manage the team to perform.
• - Responsible for team decisions.
• - Engage with multiple teams and contribute on key decisions.
• - Provide solutions to problems for their immediate team and across multiple teams.
• - Lead the coordination of integration activities to ensure seamless connectivity between systems.
• - Facilitate knowledge sharing and mentoring within the team to support professional growth.
• - Monitor project progress and proactively address any integration challenges that arise.

• Professional & Technical Skills:
• - Must To Have Skills: Proficiency in ServiceNow App Engine, Integration developer, CSM, Case Management, Integrations, Data Modeling & design, Data Mapping and migration for CSM, Document Intelligence

• - Strong understanding of system integration principles and best practices.
• - Experience in designing and implementing scalable integration solutions.
• - Ability to analyze complex business requirements and translate them into technical specifications.
• - Familiarity with API management and data exchange protocols.
• - Excellent problem-solving skills with a focus on delivering practical solutions.

• Additional Information:
• - The candidate should have minimum 5 years of experience in ServiceNow App Engine.
• - This position is based at our Bengaluru / Chennai/ Pune office.
• - A 15 years full time education is required.

15 years full time education

About Accenture

Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 791,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities. Visit us at www.accenture.com

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