Intern, IT Operations Support

WE TAKE YOU ABOVE BEYOND

Take your passion to the next level and work alongside other masters of their craft to build a fulfilling and rewarding career at Marina Bay Sands.

Job Responsibilities

Daily incident/service request ticket handling via company ticketing system

Imaging of laptop/desktop via company standard tools such as SCCM

Software installation via company standard tool such as SCCM

Perform windows patches via company standard tool such as SCCM

Responsible for the installation of computer hardware and peripheral components such as monitors, keyboard, printers, scanners and other client devices on user's premises

Investigate and research solutions for PC hardware and software problems

Adhere to attendance guidelines of the job and to departmental and company policies

Perform PC hardware and software troubleshooting

Handle physical deployment for hardware such as monitor/laptop/desktops/printers/mobile devices

Report to team lead on daily ticket updates

Any other tasks or works as and when requested & assigned by the Company

Job Requirements

Education & Certification

Applicant must be a full-time matriculated student.

Internship should contribute to school graduation requirements

Experience

Experience in the use of diagnostic programs and tools

Other Prerequisites

Good customer service and communication skills

Well-presented and professional in appearance, as the role involves guest interaction.

Able to commit to full-time work arrangement from Mondays to Fridays throughout the internship.

Marina Bay Sands is committed to building a diverse, equitable and inclusive workforce, providing equal opportunities as we grow our talent base to match our growth ambitions in Singapore. Our employees are committed to adhere to and abide by all rules, regulations, policies and procedures, including the rules of conduct and business ethics of the Company.