Internal Project Manager (Leadership Team) – URGENT HIRING

• Company: Ascension Business Solutions LLC
• Department: Operations / Leadership
• Reports To: CEO / General Manager
• Employment Type: Full-Time
• Work Setup: Remote
• Schedule: U.S. Business Hours (Graveyard Shift – PH Time)
• Compensation: Competitive compensation package, commensurate with experience and leadership role alignment

About the Role

Ascension Business Solutions LLC is seeking a highly accountable, execution-driven Internal Project Manager to lead strategic, cross-functional initiatives across the organization.

This is not an assistant or coordination-only role. It is an ownership role.

The Internal Project Manager turns leadership direction, business challenges, and improvement opportunities into structured projects with defined scope, timelines, KPIs, accountability, and measurable outcomes.

Projects may include:

Operational improvement

Cost-saving initiatives

Revenue-generating projects

Process optimization and automation

New service launches

System implementations

Cross-department improvement initiatives

In addition to leadership-assigned projects, the Project Manager is expected to proactively identify opportunities to improve efficiency, reduce costs, strengthen operations, increase capacity, or generate revenue.

The successful candidate must work effectively with minimal supervision , independently drive execution, and maintain accountability across multiple stakeholders.

Key Responsibilities:

Responsibilities may evolve based on business needs

Project Leadership & Execution

Turn business objectives into structured project plans.

Define scope, timelines, deliverables, owners, and success metrics.

Lead projects from planning through implementation and completion.

Track milestones, risks, dependencies, and deliverables.

Hold stakeholders accountable for actions and deadlines.

Escalate blockers early with recommended solutions.

Ensure projects are completed on time and achieve intended outcomes.

Continuous Improvement

Identify inefficient, outdated, manual, or high-risk processes.

Recommend automation, standardization, and process simplification.

Identify cost-saving and revenue-generating opportunities.

Conduct root-cause analysis on recurring operational issues.

Develop practical business cases and recommendations for leadership.

Improve productivity, quality, capacity, efficiency, and scalability.

Cross-Functional Coordination

Coordinate projects across Sales, Recruitment, Training & Development, Operations, CRM/Client Relations, Client Success, Finance, HR, and MIS/IT.

Lead structured project meetings with clear actions, owners, and deadlines.

Improve cross-department handoffs and reduce execution delays.

Ensure responsibilities, requirements, and expectations are clearly defined.

Process & Systems Implementation

Build and improve SOPs, workflows, process maps, trackers, and reporting structures.

Coordinate implementation of CRM, HRIS, project management, and operational systems.

Ensure processes are documented, centralized, and scalable.

Monitor adoption and address implementation gaps.

Performance Tracking & Reporting

Define measurable KPIs for each project.

Establish baseline performance when applicable.

Track operational and financial impact.

Provide leadership updates on status, risks, decisions, and results.

Conduct post-implementation reviews to confirm expected outcomes.

New Service & Strategic Initiatives

Coordinate new service and major initiative launches.

Align Recruitment, Training, Operations, Sales, and Client Success requirements.

Confirm staffing, processes, training, systems, and reporting are ready before launch.

Monitor implementation and stabilization after rollout.

Level of Independence

The Internal Project Manager is expected to:

Work effectively with minimal supervision .

Take initiative without waiting for detailed instructions.

Independently manage day-to-day project execution.

Proactively identify problems and recommend solutions.

Create structure when requirements are unclear.

Maintain momentum across departments.

Know when to make independent decisions and when leadership approval is required.

Leadership provides strategic direction, approvals, and escalation support. The Project Manager owns execution.

Success Metrics (KPIs)

Performance may include:

Percentage of projects completed on time

Achievement of project KPIs and objectives

Reduction in process and cross-team delays

Verified cost savings

Revenue or capacity impact

Improvement in operational KPIs

SOP/process adoption and compliance

Successful launch of new services or initiatives

Number and quality of improvement opportunities independently identified and implemented

Qualifications:

Required Experience

3–7 years of relevant experience in Project Management, Operations, Process Improvement, Program Management, Business Transformation, or a related field.

Proven experience independently managing projects from planning through implementation .

Experience leading cross-functional projects.

Experience developing or improving processes and systems.

Strong understanding of KPIs, operational metrics, and project reporting.

Ability to manage multiple priorities with minimal supervision.

Strong ownership, accountability, and problem-solving skills.

Education

Bachelor’s degree in a relevant field.

Engineering graduates are strongly preferred , including Industrial Engineering, Management Engineering, Systems Engineering, Engineering Management, or related disciplines.

Candidates with equivalent analytical, business, operations, or process improvement backgrounds may also be considered.

Preferred Experience

Healthcare, home care, BPO, outsourcing, professional services, or other service-based organizations.

Scaling or growth-stage companies.

Lean, Six Sigma, Continuous Improvement, or Operational Excellence.

Cost-saving, automation, revenue-generating, or new service launch projects.

ROI or cost-benefit analysis development.

Certifications – Strong Advantage

Relevant certifications are not required but are considered a plus, including:

PMP

CAPM

PRINCE2

Agile / Scrum certifications

Lean Six Sigma Yellow Belt, Green Belt, or higher

Other recognized Project Management or Continuous Improvement certifications

Skills & Competencies

Strong project ownership and execution

Strategic and analytical thinking

Root-cause analysis and problem-solving

Strong communication and stakeholder management

Professional accountability management

Strong documentation and process discipline

Project management tools such as ClickUp, Asana, Monday.com, or similar

CRM familiarity; GoHighLevel preferred

HRIS familiarity; BambooHR is a plus

Strong spreadsheet, reporting, and data analysis skills

Scope Boundaries (Non-Negotiable)

The Internal Project Manager:

Does not independently redefine company strategy.

Does not bypass department heads without proper coordination or escalation.

Does not make major organizational, financial, or policy decisions outside delegated authority.

Does not replace functional department leaders.

Does not simply track projects. The role actively drives projects toward completion and measurable results.

Compensation & Benefits: