Inventory, Logistics and Kitting Coordinator

Overview

We’re currently recruiting for an Inventory & Logistics Coordinator to manage and maintain inventory levels across Nomad’s North American (NAM) region. Based in our Hayward, CA location, you will be responsible for tracking, controlling and distributing equipment, spares, tooling and RMAs to support our Operations and Delivery teams and ensure the right materials are available when needed.

This is a varied, hands-on role with responsibility across inventory management, logistics, equipment kitting, software configuration and asset control. While the majority of inventory will be managed from our Hayward facility, you’ll also oversee critical spares held at key customer sites across the wider Bay and Stockton area. You may also provide occasional support to the Field Support team at customer depots.

About Nomad Digital

Nomad Digital is the world's leading provider of passenger and fleet connectivity solutions to the railway industry. Founded in 2002, and headquartered in the UK, currently serving more than 80+ global customers - in more than 40 countries - Nomad designs, builds, deploys and manages passenger Wi-Fi and on-board passenger infotainment systems. Nomad also provides remote online condition-based monitoring and maintenance solutions for optimising fleet management, operational performance and improving fuel economy.

When you join Nomad Digital, you will join a forward thinking, fast-growing, fun environment with access to some of the very latest technology in its field. You will work with experts who innovate collaboratively, creating an environment of team work and trustworthiness.

Essential Duties and Responsibilities:

Maintain records of inventory and assets to manage quantities, replenishments, and shortages.

Provide inventory and asset management related reports via Excel

Advise management when issues arise with shortages or misuse of assets

Coordinate all products needing RMA with manufacturers

Create domestic and international shipping labels and follow up with relevant parties

Understand and follow shipping processes and procedures when using Nomad’s carriers (i.e. FedEx, AIT, DHL etc.)

Ensure proper tracking of shipments and resolve problems in the process by addressing it with the appropriate Including international and cross boarder shipping.

Conduct kitting and equipment software configuration/staging activities supporting the different projects and customers in the region

Ensure kitting and staging quality conforms to Nomad’s internal quality standards

Ensure equipment is stored in proper spaces in local office, also using Nomad’s tools and tracking systems

Use NetSuite to procure and order new equipment, tools, spares, for any departmental requirements

Use NetSuite to enter itemized shipping invoices and reconcile discrepancies

Work with Procurement to track, monitor and escalate requisitions and POs to ensure timely delivery of materials with the departments

Attend ad-hoc and regular planned meetings with relevant stakeholders

Occasionally support field service team to investigate and address relevant customers tickets within the local bay

Ensure that priority work is being tracked and then undertaken, based on ticket aging, lead times of spares/equipment, etc. informing management of any discrepancies

To ensure all Health and Safety procedures are followed with regard to the undertaking this role, informing management of any issues

Experience & Qualification Requirements:

Working experience with a variety of internal logistics and procurement systems & tools - Essential

Working experience with supply chain – Essential

Excellent computer proficiency (MS Office – Word, Excel, and Outlook) – Essential

Working experience with an electronic ticketing and ERP systems Preferred

Experience with data cabling and basic software configuration – Preferred

Able to crimp, terminate, and repair cable heads and cabling - Preferred

Network equipment installation and maintenance experience – Preferred

Basic experience with LINUX systems – Preferred

Key Behavioural Competencies:

Attention to detail

Excellent customer service

Ability to work to set deadlines in an organized fashion

Excellent verbal and written communication skills to effectively communicate with internal and external customers

Ability to think proactively in a fast-paced environment

Ability to multitask effectively ensuring timelines are met

Highly flexible attitude with an ability to work well in pressurized situations

Positive ‘can do’ attitude

Our Commitment:

Nomad Digital is committed to being an inclusive and diverse employer, as well as providing equal opportunities in employment and freedom from unlawful discrimination on the grounds of age, race, ethnic or national origin, sex, pregnancy and maternity, marital or civil partnership status, sexual orientation, gender reassignment, disability, religion or beliefs.

We encourage and welcome all job applicants, especially those from diverse backgrounds and ensure everyone is treated equally and without discrimination.

Where possible we are happy to consider flexible working arrangements or appropriate reasonable adjustments on request. To discuss further, please email [email protected] .