Irrigation Technician

Position Summary

Performs irrigation troubleshooting, repairs, small improvements, and technical support for maintenance, enhancement, and project work while protecting margin, schedule reliability, and client satisfaction.

Essential Responsibilities

Diagnose and repair intricate irrigation issues , including valves, controllers, sleeves, laterals, mainlines, heads, drip lines, bubblers, and flow sensors.

Support scheduled irrigation installations and field adjustments across maintenance accounts, active projects, and site enhancements.

Document all field findings, completed work, before/after photos, and materials used live on-site using Aspire CRM software.

Identify additional repair or system upgrade opportunities in the field and cleanly communicate them to Account Managers for quick customer estimating.

Communicate schedule risks, property access limits, or material shortages promptly to the Irrigation Manager.

Maintain tool inventory, vehicle readiness, and clean safety practices while keeping a professional presence on client sites.

Decision Rights and Boundaries

May independently diagnose issues and perform approved irrigation repairs within assigned daily accounts.

May recommend critical system adjustments to clients but does not authorize extra work orders, custom pricing adjustments, or firm scheduling commitments without management approval.

May stop field work immediately if unsafe conditions, utility conflicts, property access restrictions, or vague job scopes arise.

Qualifications and Experience

Proven irrigation troubleshooting and repair experience within a landscape maintenance or construction setting.

Strong understanding of modern irrigation infrastructure , including controllers, low-voltage wiring, diagnostic equipment, and commercial tools.

Comfort utilizing field technology or smart device apps (like Aspire CRM) for real-time tracking and reporting.

Excellent field judgment, safety awareness, and verbal communication skills to translate technical irrigation problems to non-technical staff or clients.

Success Measures

Irrigation project gross margins consistently meet the company's target GM%.

Scheduled service tickets are executed efficiently , with any field delays flagged early to management.

Field assignments are driven independently , requiring minimal supervision and a high degree of solo completion.

Field documentation supports immediate billing and provides Account Managers with accurate backup details for clients.

Call-backs and unresolved system issues are significantly reduced through thorough root-cause troubleshooting.