IS Customer Service Intern

Overview:

This position is Monday through Thursday, 8:00 AM to 5:00 PM . This is an in-office role and is scheduled for 32 hours per week .

Job Description Summary:

Assists in the development and implementation of programs and projects to support the organization's strategic initiatives.

Job Description:

• Essential Functions:
• •Gathers and analyzes data. Runs pre-defined queries and formats reports as appropriate.
• •Compiles and builds presentation materials to support projects, showcases new initiatives, reports data findings or other related information.
• •Attends weekly group development sessions and actively participates in all NCH intern events.
• •Applies strategic, system-level thinking and operational excellence techniques for problem solving.
• •Performs some clerical office coordination and administrative tasks as needed.
• •Collaborates directly with manager and provides recommendations to improve department or business unit.

Education Requirement: Enrollment in High School or an accredited undergraduate, graduate, or doctorate program, preferred.

Licensure Requirement: (not specified)

Certifications: (not specified)

• Skills:
• •Proficiencyin MS Office.
• •Effective written and oral communication skills.
• •Ability to work within teams and maintain professional composure in a dynamic work environment that often requires management and completion of multiple tasks.
• •Demonstrates sound judgment and ability to apply logical and critical thought processes when developing solutions.
• •Displays a positive presence and interacts with all levels of staff, outside vendors, consultants, and physicians.

Experience: Previous workexperience in the medical field, preferred.

Physical Requirements: OCCASIONALLY: Lifting / Carrying: 0-10 lbs, Lifting / Carrying: 11-20 lbs, Pushing / Pulling: 0-25 lbs

FREQUENTLY: Bend/twist, Squat/kneel, Standing, Walking

CONTINUOUSLY: Audible speech, Computer skills, Decision Making, Flexing/extending of neck, Hand use: grasping, gripping, turning, Hearing acuity, Interpreting Data, Peripheral vision, Problem solving, Repetitive hand/arm use, Seeing – Far/near, Sitting

• Additional Physical Requirements performed but not listed above:
• •Requires focus and attention to detail while multi-tasking.
• •Able to perform effectively during stressful situations.

"The above list of duties is intended to describe the general nature and level of work performed by individuals assigned to this classification. It is not to be construed as an exhaustive list of duties performed by the individuals so classified, nor is it intended to limit or modify the right of any supervisor to assign, direct, and control the work of employees under their supervision. EOE M/F/Disability/Vet"