IT Business Partner

Who are we?

Howden is a global insurance group with employee ownership at its heart. Together, we have pushed the boundaries of insurance. We are united by a shared passion and no-limits mindset, and our strength lies in our ability to collaborate as a powerful international team comprised of 24,000 employees spanning over 56 countries.

People join Howden for many different reasons, but they stay for the same one: our culture. It’s what sets us apart, and the reason our employees have been turning down headhunters for years. Whatever your priorities – work / life balance, career progression, sustainability, volunteering – you’ll find like-minded people driving change at Howden.

Role Overview

We are looking for an IT Business Partner to act as the primary link between the IT Function and the Howden Retail Consumer business. The position is responsible for aligning IT services and innovation with business needs, ensuring smooth delivery of technology solutions, and driving value through governance, integration, and transformation initiatives.

Key Responsibilities

Serve as the main point of contact between the Consumer Pillar and IT, ensuring alignment on strategy and priorities.

• •Oversee IT changes within Consumer and manage integration of systems and processes for acquired entities.
• •Support major transformation programmes by ensuring proper setup, adoption, and delivery against agreed business cases.
• •Develop and maintain a technology roadmap for Consumer, influence demand, and secure investment cases backed by adoption and value assurance plans.
• •Drive innovation and explore opportunities to enhance processes through technology, including AI.
• •Ensure compliance with relevant regulations, standards, and internal policies.
• •Communicate progress and updates to senior stakeholders and engage with teams to gather feedback and improve service delivery.
• •Coordinate IT delivery for strategic projects and maintain strong collaboration with internal teams and external partners.
• •Travel within the UK as required (up to 50%).

Skills & Experience

• •Strong stakeholder management and influencing skills.
• •Ability to manage business demand for IT services and shape technology strategy.
• •Experience in developing business cases and overseeing adoption plans.
• •Solid project and risk management capabilities.
• •Excellent communication and collaboration skills.
• •Knowledge of regulatory compliance and IT governance.

What do we offer in return?

A career that you define. At Howden, we value diversity – there is no one Howden type. Instead, we’re looking for individuals who share the same values as us:

Our successes have all come from someone brave enough to try something new

We support each other in the small everyday moments and the bigger challenges

We are determined to make a positive difference at work and beyond

Reasonable adjustments

We're committed to providing reasonable accommodations at Howden to ensure that our positions align well with your needs. Besides the usual adjustments such as software, IT, and office setups, we can also accommodate other changes such as flexible hours* or hybrid working*.

If you're excited by this role but have some doubts about whether it’s the right fit for you, send us your application – if your profile fits the role’s criteria, we will be in touch to assist in helping to get you set up with any reasonable adjustments you may require.

*Not all positions can accommodate changes to working hours or locations. Reach out to your Recruitment Partner if you want to know more.

Permanent