IT Consultant

What We Do:

Network Right is on a mission to create a human-centric, innovative, next-generation world of IT. We are disrupting the IT service industry by offering custom solutions to each individual client. At Network Right, we’re bridging the gap between IT and People by offering unique support based on the needs of growing businesses, and making employee lives easier through technology.

About This Job:

As an IT Consultant, you’ll be providing technical support to employees. Whether it’s crawling under a desk to cable manage, configuring a firewall, or deploying 100+ computers, you’re ready for whatever the day brings. You’ll primarily be supporting Mac OS and Windows devices, and will facilitate IT shipments for onboarding and off boarding. You’ll also be collaborating with people at all levels - including business owners and C-level staff - and will be building strong client relationships.

This role is currently hybrid with 1 to 2 fixed days onsite at HQ and 1 to 2 days supporting clients at their offices. The expectation is to transition to fully onsite at HQ later this year when we move into our new office space.

Shift : 9:00AM-5:30PM EST, Monday-Friday

At this time, Network Right is not able to provide visa sponsorship. Applicants must be authorized to work in the United States without sponsorship now or in the future.

What You’ll Do:

Be the dedicated support technician on a variety of accounts/clients all in different industries and environments

Assist on IT project deployments (MDM rollouts, Network configurations, etc)

Configure and support Mac OS and Windows devices in office and environments

Manage physical assets such as inventory, cable management, and the general workspace

Manage and support identity platforms that govern application access such as Okta and Google Workspace

Develop and update standards, policies, and procedures as well as best practices documentation in line with compliance requirements

Help configure automations and tooling especially as it relates to on-boarding and off-boarding flows

Facilitate IT shipments such as on/off-boarding packages and equipment

Travel to client sites in NY on scheduled and emergency case-to-case basis

Perform ad-hoc and miscellaneous IT tasks

About You:

Bachelor's degree in a computing related discipline

3-4+ years of experience in an IT focused role

Experience with Mac OS and Windows

Customer-service oriented with strong communication skills

Passion for IT as well as building relationships

Curious, self-starter, collaborative, and adaptable in an ever-changing field

Benefits:

❤️‍🩹 Health Benefits

100% covered health, dental and vision insurance for you, 50% for dependents

Paid Parental Leave

HSA/FSA eligibility

💸 Compensation, Rewards & Recognition

401(k) + 4% company matching

Annual Bonus Program

🌴 Balance

Flexible Time Off

📚 Learning & Development

Flexible certification and learning stipends and reimbursements

🤝 Culture

Biannual company retreats

Social events

Wellbeing events and programs

➕ Extras

Home internet and mobile reimbursement

Monthly meal stipend

Commuter benefits

Interview Plan:

Round 1

Phone call with recruiter

Round 2

45 min Zoom call with IT Manager

Round 3

45 min with IT Manager

45 min with Service Manager

Final Round - Onsite:

30 min with CEO

Commitment to Diversity: Network Right best serves our employees, as well as our clients, when we foster a diverse, equitable, and inclusive workplace. We value the perspectives of employees with different backgrounds and experiences. Network Right has dedicated itself to the principle that the quality of its work and the continued growth of its business are enhanced by implementing internal policies and practices aimed at ensuring that each individual has an equal opportunity to succeed regardless of their background and identity.