IT Engineering Manager - Global Network Engineering, Automation & Observability

TJX Companies

At TJX Companies, every day brings new opportunities for growth, exploration, and achievement. You’ll be part of our vibrant team that embraces diversity, fosters collaboration, and prioritizes your development. Whether you’re working in our four global Home Offices, Distribution Centers or Retail Stores—TJ Maxx, Marshalls, Homegoods, Homesense, Sierra, Winners, and TK Maxx, you’ll find abundant opportunities to learn, thrive, and make an impact. Come join our TJX family—a Fortune 100 company and the world’s leading off-price retailer.

Job Description:

Location: India IT Office, Hyderabad / India

What you’ll discover

Inclusive culture and career growth opportunities

Global IT Organization which collaborates across U.S., Canada, Europe, India and Australia

Challenging, collaborative, and team-based environment

What you’ll do

The Infrastructure and Operations organization embodies the hub of lifecycle engineering at TJX, delivering, maintaining, and optimizing our technology portfolio at cloud scale. We are a service-oriented team focused on providing extraordinary experiences to thousands of TJX associates, business partners, and application delivery teams across the enterprise.

We are seeking an experienced Network Engineering Manager to lead India-based network engineering capability within Global Network Services. This role will partner with global teams to deliver secure, resilient, scalable, and highly available network services across campus, data center, cloud connectivity, store, distribution center, and corporate network environments.

The ideal candidate combines strong people leadership, enterprise network engineering depth, operational discipline, stakeholder management, and delivery execution. This role will build and develop a high-performing India-based engineering team, drive network modernization, and provide technical leadership across design, implementation, reliability, automation, observability, lifecycle management, and continuous improvement.

Key Responsibilities

Network Strategy & Service Leadership

Define and execute the enterprise network engineering roadmap aligned with business priorities, resilience goals, and global technology strategy.

Lead capability development, lifecycle governance, and continuous improvement across Global Network Services.

Drive modernization initiatives across network platforms, including automation, observability, segmentation, cloud connectivity, and service reliability.

Support strategic planning for network services, ensuring solutions are scalable, secure, supportable, and aligned to global enterprise standards.

Engineering & Technology Leadership

Provide senior engineering oversight across a diverse technology ecosystem, including:

LAN, WAN, SD-WAN, routing, and switching

Wireless, campus, store, distribution center, and corporate network environments

Data center networking, firewall connectivity, network segmentation, and secure access patterns

DNS, DHCP, IPAM, VPN, load balancing, and network services integration

Hybrid cloud connectivity and enterprise network integration across cloud and on-premises platforms

Network observability, automation, telemetry, and operational tooling

Ensure robust architecture, engineering standards, production readiness, and operational excellence across network services.

Provide technical direction during design reviews, major incidents, complex problem resolution, and platform modernization initiatives.

Promote engineering best practices, automation-first thinking, documentation quality, and reusable standards.

Global Delivery & Execution

Lead delivery of global network initiatives, upgrades, lifecycle activities, buildouts, and operational improvements across multiple geographies.

Partner with architecture, cybersecurity, cloud, infrastructure, application, product, and operations teams to execute roadmaps and strategic initiatives.

Ensure reliable, scalable, secure, and supportable network operations across regions, platforms, and business-critical locations.

Manage delivery risks, dependencies, timelines, communication, and stakeholder expectations across global and regional teams.

People & Talent Leadership

Lead and develop an India-based team of network engineers and technical specialists.

Oversee workforce planning, talent development, succession planning, hiring support, onboarding, and capability growth.

Provide direct leadership, coaching, feedback, and technical direction across network engineering, operations, vendors, and matrixed global teams.

Foster a high-performance, inclusive, collaborative, and innovation-driven culture.

Encourage continuous learning, engineering excellence, ownership, and accountability within the team.

Financial & Operational Management

Support forecasting, budgeting, cost optimization, service planning, and financial discipline for assigned network services.

Manage vendor and managed service partner performance, escalations, service risks, contracts, and delivery quality.

Ensure effective use of internal resources, external partners, tools, licenses, and services across the network portfolio.

Contribute to operational metrics, service reporting, capacity planning, lifecycle planning, and continuous improvement initiatives.

Regional Leadership – India

Provide local leadership for India-based Global Network Services engineers and technical specialists.

Ensure alignment between global network strategy, regional execution, and local time zone support needs.

Support HR partnership, performance management, engagement, onboarding, and capability growth for the India-based network team.

Act as a regional point of leadership for collaboration with India IT office stakeholders, global technology leaders, and enabling functions.

What you’ll need

We seek creative, customer-focused individuals with strong enterprise network engineering experience, people leadership capability, and a mindset for continuous improvement. This role requires the ability to lead globally distributed teams, drive technical outcomes, influence stakeholders, and improve service reliability across a complex enterprise technology environment.

Education

Bachelor’s degree in Computer Science, Information Technology, Engineering, or a related discipline, or equivalent practical experience.

Advanced degree or relevant professional certifications are preferred.

Experience

12+ years of experience in network engineering, infrastructure operations, enterprise technology delivery, or related technology functions.

5+ years of people leadership, team leadership, or equivalent experience leading engineers, technical specialists, vendors, or matrixed global teams.

Experience supporting large-scale enterprise network environments across multiple locations, regions, or business-critical sites.

Experience leading network modernization, lifecycle, reliability, automation, or service improvement initiatives.

Experience working in a global technology organization with cross-functional teams and stakeholders across multiple time zones.

Required Technical Skills

Strong knowledge of enterprise network design, engineering, troubleshooting, operations, lifecycle management, incident management, problem management, and change management.

Strong understanding of LAN, WAN, SD-WAN, routing, switching, wireless, data center networking, VPN, DNS, DHCP, IPAM, load balancing, and network security fundamentals.

Working knowledge of security-centered network practices, including segmentation, access controls, compliance, vulnerability remediation, and resilient design.

Experience with network observability, telemetry, monitoring, performance analysis, capacity planning, and operational reporting.

Ability to assess production readiness, operational risk, resiliency, supportability, and business impact for network servi