IT Helpdesk Intern/6 Months Contract

Job Description & Summary

The Opportunity

Our internships provide students with an opportunity to experience work and life at PwC, offering a valuable insight into our business and culture.

What we are looking for from a candidate:

• •Best fit for students at Cybernetics, Computer Sciences or Technology faculties;
• •Ability to adapt to a fast and demanding environment;
• •Ability to communicate clearly and effectively with end users;
• •A fundamental understanding of operating systems (like Windows and macOS);
• •Ability to analyze and diagnose basic technical problems and find quick solutions;
• •Ability to handle multiple requests and prioritize tasks to ensure prompt resolution of user issues;
• •Adherence to work schedule and deadlines;
• •Taking responsibility for one's actions and tasks and ensuring they are completed to high standards;
• •Attention to Detail;
• •Ability to collaborate effectively with colleagues and contribute to the team's common goals;

What will you do as an intern?

Shadow Seniors on the job;

Gradually independently handling IT general controls work in less complex environment duly supervised by seniors;

Follow the work procedures;

Prepare laptops and smartphones to be allocated to employees (installing operating systems and work applications);

Receive and allocate equipment to/from employees;

Keep the database information regarding equipment allocation up to date;

Maintain the order of the equipment stock and conduct periodic inventory of the equipment;

Perform basic troubleshooting of technical issues;

Create data backups;

Copy data onto external storage media;

What we offer:

Challenging and rewarding work environment;

Systematic education process to support professional and personal development and on-the-job training;

Professional and team-oriented work environment;

Interesting career development options and challenging assignments for top Romanian and international clients;

Up-to-date technologies and methodology .

Monthly budget for meal or holiday tickets and other available benefits.

Private medical subscription.

Office massages .

We appreciate the interest shown by all candidates . However, we wish to advise that only suitable candidates will be contacted.

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