IT Manager

About the Company

Rain is the global stablecoin payments platform for enterprises, neobanks, platforms, developers, and AI agents. Our technology allows partners to move, store, and use stablecoins instantly and compliantly through global payment cards, rewards, on/offramps, wallets, and cross-border rails. As both a Visa and Mastercard Principal Member, Rain issues cards that work at more than 175 million merchant locations in over 220 countries and territories. Built natively for stablecoins and trusted by more than 100 organizations worldwide, Rain delivers secure, scalable infrastructure that makes money move freely and instantly around the world.

You will have the opportunity to deliver massive impact at a hypergrowth company backed by some of the top investors in fintech, crypto, and SaaS. In January 2026, we closed a $250M Series C led by ICONIQ, valuing Rain at $1.95B, with Sapphire Ventures, Dragonfly, Bessemer Venture Partners, Galaxy Ventures, FirstMark, Lightspeed, Norwest, and Endeavor Catalyst also participating. If you're curious, bold, and excited to help shape a borderless financial future, we'd love to talk.

Our Ethos

We believe in an open and flat structure. You will be able to grow into the role that most aligns with your goals. Our team members at all levels have the freedom to explore ideas and impact the roadmap and vision of our company.

About the Role

We’re looking for an IT Manager to own and evolve Rain’s internal technology and security foundation as we scale. Today, Rain is growing quickly with frequent onboarding, expanding tooling, and increasing security requirements. We operate in a sector that is actively targeted by malicious actors so we need someone who can baseline security—bringing structure, best practices, and calm execution to a fast-moving environment.

This role is both hands-on and strategic. You’ll manage day-to-day IT operations while also leading key security initiatives like access controls, device management, MFA, and audits across our internal tools. As Rain scales globally, you’ll design systems and processes that scale with the company.

Reporting to the Head of IT, you’ll work cross-functionally to ensure employees have the tools they need to work effectively, without compromising security or compliance. This is a foundational role with significant ownership and the opportunity to shape how IT and security operate at Rain for years to come.

What You’ll Do

Own IT operations end-to-end

Manage employee onboarding and offboarding, including laptops, device provisioning, access setup, and troubleshooting.

Serve as the primary owner of Rain’s IT vendors and tooling (e.g., Deel IT, JumpCloud), ensuring smooth day-to-day operations and clear escalation paths.

Coordinate device lifecycle management, including MDM enrollment, device returns, replacements, and inventory tracking.

Support employees with day-to-day IT needs such as access issues, VPN support, and hardware troubleshooting.

Build scalable access and identity management

Own identity and access management across tools, ensuring users have the right access at the right time.

Design and maintain role-based access controls across core systems (e.g., Google Workspace, cloud tools, internal SaaS).

Audit and clean up existing permissions across tools, including 1Password vault access and admin roles.

Raise Rain’s internal security posture

Manage security configurations across internal tools, including MFA enforcement, device policies, and authentication standards.

Lead the rollout and management of hardware-based authentication (e.g., YubiKeys).

Define and document policies around device usage, access, and security best practices.

Partner with Engineering and Security to identify gaps, improve controls, and prepare for future audits or compliance needs.

Enable scale and automation

Improve and automate IT workflows using tools like JumpCloud (e.g., preconfigured apps, scripts, policies).

Ensure enterprise plans, licenses, and seat usage are managed efficiently across tools.

Continuously evaluate and improve Rain’s internal IT and security stack as the company grows.

Office and vendor coordination

Support new office setup and office IT needs, coordinating with external partners as needed.

Act as the point person for IT-related vendor relationships, contracts, and negotiations.

You are likely to succeed if you have:

5 or more years in IT support, IT systems engineering or automation engineering, ideally at a startup or hypergrowth company and have the ability to build processed and foundations from scratch.

Hands on Okta administration experience, including SSO, MFA, Group Rules and Universal Directory, with Okta Workflows a strong plus.

Scripting and automation proficiency in Python and JavaScript for API interaction and system management.

Familiarity with a modern SaaS and endpoint stack such as Google Workspace, Slack, JumpCloud, CrowdStrike and more.

Hands on experience with office networking and AV such as UniFi, and comfort supporting onsite infrastructure across multiple offices.

A working understanding of compliance frameworks such as SOC 2, PCI DSS and GDPR and how IT controls map to them.

Strong end user support instincts and excellent written and verbal communication.

Experience as part of a lean IT team (team of 1-2), handling everything from end-user support to systems and infrastructure

A bias toward action and genuine comfort wearing many hats and filling gaps across corporate IT and security on a small team.

Nice to have:

Experience in fintech, payments, Web3 or another regulated and high compliance environment.

Experience with agentic AI tools and building AI powered internal workflows.

Vendor negotiation and SaaS cost optimization experience.

Things that enable a fulfilling, healthy and happy experience at Rain:

Unlimited time off 🌴 Unlimited vacation can be daunting, so we require Rainmakers to take 10 days minimum for themselves.

Flexible working ☕ We support a flexible workplace – work from home, come into an office, or both. We want everyone to work in an environment where they're their most confident and productive selves. New Rainmakers receive a stipend to set up a comfortable home workspace.

Easy to access benefits 🧠 For US Rainmakers, we cover 95% of your health, dental, and vision plan costs and 90% for your dependents, plus a 100% company-subsidized life insurance plan.

Retirement goals 💡 Plan for the future with confidence. We offer a 401(k) with a 4% company match.

Equity plan 📦 Every Rainmaker gets an equity option plan so we all benefit from our success.

Health and Wellness 📚 High performance begins from within. Rainmakers receive a monthly stipend to be used for eligible health and wellness spending like gym memberships/fitness classes, massages, acupuncture - whatever recharges you!

In-office meals 🍜 Rainmakers working from the office enjoy lunch and dinner on us, covered with a DoorDash credit.

Team summits ✨ Summits play an important role at Rain. Time together helps us build relationships and a common destiny. Expect team and company offsites, both domestic and international.