hirly
Sign inGet started free

UNIPLUS Software

IT-Service-Desk-Mitarbeiter (m/w/d)

Münster, Westfalen, Nordrhein-Westfalen, Germany

See how you match this job — and similar ones. Free.

Upload your resume and hirly scores it against this role at UNIPLUS Software first, then against similar open jobs, and shows where you fit and why.

PDF or DOCX, up to 12MB. No sign-up to see your matches.

Get past the screening software and onto a recruiter's desk

hirly rewrites your resume for this job — matching the keywords and skills in the posting, moving your most relevant experience to the top, and writing a cover letter to fit. About 30 seconds.

  • Keywords matched to this posting
  • Fit score before you apply
  • Cover letter included

Matched against 2.6M live jobs from 210,000+ employers in 200+ countries.

Tailor my resume for this job →

Apply from your AI assistant

Connect hirly to Claude or ChatGPT and ask it to apply to this job. hirly tailors your resume, fills the employer’s form and asks before sending.

See how it works

Some employer sites stop an application at a CAPTCHA or sign-in and hand it back with a link. Applying needs a paid plan. Works with any assistant that supports MCP.

hirly's read of this role

Role family
Engineering
Seniority
Mid level
Country
DE
Work mode
On-site / unstated
First seen by hirly
26 Sept 2026

Derived automatically from the posting. Upload your resume above to see how the role scores against it.

the posting

## Ihre Aufgaben

  • Schaffung und Einführung eines IT-Service-Desks
  • Anfragen- und Störungsannahme zu Softwareproblemen per Telefon und E-Mail
  • Priorisierung, Klassifizierung und Dokumentation der Störungen im Ticketsystem
  • Erstellung und Pflege eines Self-Service-Portals

## Ihr Profil

  • Abgeschlossene (IT) technische oder kaufmännische Berufsausbildung
  • Erfahrung im Support sowie sicherer Umgang mit Windows, Office und Standardsoftware
  • Sehr gute Deutschkenntnisse in Wort und Schrift
  • Schnelle Auffassungsgabe, hohe Kommunikations- und Teamfähigkeit

## Unser Angebot

  • Familäres Arbeitsumfeld und flache Hierarchien
  • Persönliche Weiterentwicklung durch Fort- und Weiterbildungen
  • Perspektivischer Ausbau des IT-Service-Desks (Leitungsposition)
  • Perspektivischer Ausbau der eigenen Kompetenzbereiche wie Problem-Analyse und -Behebung (Incident- und Problem-Management)
Original posting on UNIPLUS Software's site ↗

Listed on hirly, a job board. hirly is not the employer: UNIPLUS Software is hiring for this role.

Similar jobs

Want this one?

Upload your resume and hirly rewrites it for this job and writes the cover letter — in about thirty seconds, before you sign up.

Tailor my resume for this job