IT Specialist (Systems Admin)

Summary

This position is in the Department of the Chief information Technology Officer, Product Development Office (PDO), Mission Support System Division (MSSD), Case Management Branch (CMB). The CMB develops, modernizes, and maintains case management and related systems for federal appellate, district, and bankruptcy court judges and staff, probation and pretrial services officers, and federal defenders.

Duties

The Information Technology Specialist serves as System Administrator providing support in the architecture, management, and security of enterprise class virtual environments and systems. The incumbent is responsible for the administration, maintenance, security, operation, and support of systems that are managed by the PACER Development team in CMB. The incumbent will work under minimal supervision with considerable latitude for the use of initiative and independent judgement. Duties Include: Installing, configuring, maintaining, and supporting custom applications which reside on RedHat Linux host servers including databases (such as Inforrmix), data query/retrieval programs, reporting tools, internal support applications and public e-commerce applications. Administering routine software maintenance database upkeep, and application software installation and tuning; system troubleshooting and end-user support relative to supported applications and associated operating systems. Analyzing and monitoring application health, supporting custom integration points for enterprise applications, identifying risks and attacks, and actively mitigating potential issues and down time. Performing and documenting root cause analysis. Coordinating with internal and external staff regarding the configuration and hardening of systems and software in accordance with organizational standards, Payment Card Industry Data Security Standards (PCI_DSS), security best practices, and project requirements. Working with management and security team to coordinate vulnerability scans, audits, and assessments; ensure Plan of Action and Milestones (POA&Ms) are entered and tracked; performing vulnerability remediation tasks within defined risk level thresholds. Representing the branch as the Subject Matter Expert (SME) in regular security audits and assessments. Providing end user support as needed. Creating, reviewing, validating, and maintaining up-to-date procedural administration, operation and maintenance documentation. Providing after-hour on-call support for all systems and applications

Qualifications

Applicants must have demonstrated experience as listed below. This requirement is according to the AO Classification, Compensation, and Recruitment Systems which include interpretive guidance and reference to the OPM Operating Manual for Qualification Standards for General Schedule Positions. Specialized Experience: Applicants must have at least one full year (52 weeks) of specialized experience which is in or directly related to the line of work of this position. Specialized experience is demonstrated experience managing secure Linux systems, and configuring, securing, and monitoring custom software applications.

Education

This position does not require education to qualify.