IT Support Consultant (with German)

Choosing Capgemini means choosing a company where you will be empowered to shape your career in the way you’d like, where you’ll be supported and inspired by a collaborative community of colleagues around the world, and where you’ll be able to reimagine what’s possible. Join us and help the world’s leading organizations unlock the value of technology and build a more sustainable, more inclusive world.

Your role

You will provide day-to-day IT support for business applications, ensuring their availability and smooth operation. In this role, you will handle user requests, analyze incidents, perform basic debugging, and resolve standard technical issues. You will cooperate closely with users and technical teams, gaining practical experience with application environments and support processes. You can expect a structured work environment, clear responsibilities, and the opportunity to build and grow your IT support skills within an international organization.

Your tasks

• •Providing comprehensive support for applications.
• •Analyzing standard incidents and problems.
• •Gaining experience and assistance in software deployment and release management.

Your profile

• •You have a strong interest in pursuing a career in IT and a basic understanding of IT support processes and business applications.
• •You have good knowledge of Microsoft operating systems and a basic understanding of databases (SQL), cloud infrastructure (StackIT) and IT operations.
• •You are interested in learning Linux fundamentals, application monitoring and log analysis.
• •You are interested in learning how applications, APIs and system integrations work.
• •You are eager to learn Docker, Terraform, GitLab, CI/CD and ServiceNow fundamentals.
• •You have a good command of English and at least B1 level in German.
• •You are open to flexible working hours; prior experience in large international organizations is an advantage.
• •Nice to have: experience or interest in modern AI solutions (Generative AI, Agentic AI, AI automation).

What You'll love about working here

• •Practical benefits: private medical care with Medicover with additional packages (e.g., dental, senior care, oncology) available on preferential terms, life insurance and 40+ options on our NAIS benefit platform, including Netflix, Spotify or Sports card.
• •Access to over 70 training tracks with certification opportunities (e.g., GenAI, Architects, Google) on our NEXT platform. Dive into a world of knowledge with free access to Education First languages platform, TED Talks and Udemy Business materials and trainings.
• •Enjoy hybrid working model that fits your life - after completing onboarding, connect work from a modern office with ergonomic work from home, thanks to home office package (including laptop, monitor, and chair). Ask your recruiter about the details.
• •Community Hub that will allow you to choose from over 20 professional communities that gather people interested in, among others: Salesforce, Java, Could, IoT, Agile, AI.

Get to know us

Capgemini is committed to diversity and inclusion, ensuring fairness in all employment practices. We evaluate individuals based on qualifications and performance, not personal characteristics, striving to create a workplace where everyone can succeed and feel valued.

Do you want to get to know us better? Check our Instagram — @capgeminipl or visit our Facebook profile — Capgemini Polska . You can also find us on YouTube .

• Capgemini is an AI-powered global business and technology transformation partner, delivering tangible business value. We imagine the future of organizations and make it real with AI, technology and people. With our strong heritage of nearly 60 years, we are a responsible and diverse group of 420,000 team members in more than 50 countries. We deliver end-to-end services and solutions with our deep industry expertise and strong partner ecosystem, leveraging our capabilities across strategy, technology, design, engineering and business operations. The Group reported 2024 global revenues of €22.1 billion.
• Make it real | www.capgemini.com