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The Solutions Team Inc

IT Support Engineer III

Flowood, MS

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hirly's read of this role

Role family
Customer support
Seniority
Senior
Country
US
Work mode
On-site / unstated
First seen by hirly
25 Sept 2026

Derived automatically from the posting. Upload your resume above to see how the role scores against it.

the posting

Description

Position Overview

The IT Support Engineer III is a senior technical role responsible for advanced troubleshooting, complex escalations, and project execution across nationwide client environments, with a strong emphasis on healthcare and dental IT systems.

Key Responsibilities & Daily Tasks

  • Handle advanced escalations from lower-level engineers
  • Diagnose and resolve complex server, networking, and infrastructure issues
  • Support healthcare and dental software applications and imaging systems
  • Lead and execute infrastructure, cloud, and security projects
  • Act as a senior technical advisor to clients
  • Maintain detailed technical documentation and system diagrams

Requirements

Required Skills & Qualifications

  • 5 or more years of IT support experience
  • Advanced expertise in Windows Server, Microsoft 365, and networking
  • Strong project execution and communication skills

Preferred Qualifications

  • Healthcare or dental IT experience
  • Advanced PowerShell or scripting knowledge
  • macOS and iOS support experience

Benefits & Perks

  • Paid Time Off program in accordance with company policy
  • Company-observed paid holidays
  • Health insurance options available to eligible employees
  • CrewHu employee recognition and rewards program
  • $50 monthly cell phone stipend
  • Company-provided equipment and tools
  • Ongoing training and professional development opportunities
Original posting on The Solutions Team Inc's site ↗

Listed on hirly, a job board. hirly is not the employer: The Solutions Team Inc is hiring for this role.

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