Met-Cap Management

IT Support Internship

Cranston, RI

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hirly's read of this role

Role family: Customer support
Seniority: Internship
Country: US
Work mode: On-site / unstated
First seen by hirly: 9 Nov 2026

Derived automatically from the posting. Upload your resume above to see how the role scores against it.

the posting

Description

Internship Overview:

The IT Support Intern will provide hands-on support to the company’s IT department by assisting with user account management, system maintenance, and technical support. This role is ideal for a motivated individual pursuing a career in information technology who wants to gain practical, real-world experience in network administration, user support, and systems management.

Essential Functions:

Create and deactivate user accounts in Active Directory.

Perform Windows updates and ensure systems remain current and secure.

Install, configure, and troubleshoot software applications as needed.

Assist with diagnosing and resolving printer and peripheral issues.

Support the IT team by responding to and assisting with help desk tickets.

Assist with basic network tasks, including connectivity troubleshooting and device setup.

Provide general technical support to users, ensuring prompt and courteous service.

Set up and configure new PCs and laptops for new hires or replacements.

Other Duties:

Please note this position description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this role. Duties, responsibilities and activities may change at any time with or without notice.

Requirements

Currently pursuing a degree or certification in Information Technology, Computer Science, or a related field.

Basic understanding of Windows operating systems and Microsoft Office applications.

Familiarity with Active Directory, computer hardware, and networking concepts is a plus.

Strong problem-solving skills and attention to detail.

Excellent communication and customer service skills.

Ability to work collaboratively as part of a team in a fast-paced environment.

Ability to commute to Cranston, RI.

Available to dedicate 20-30 hours per week during the 2026 Spring Semester.

Original posting on Met-Cap Management's site ↗

Listed on hirly, a job board. hirly is not the employer: Met-Cap Management is hiring for this role.

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