IT Systems Administrator Sr

About This Position

Job Description:

IT Systems Administrator Senior

Purpose:

This position is an expert in a focused technology. Using comprehensive knowledge and competency, this position performs duties to support the research, evaluation, and recommendation of software and hardware products, and maintenance and development of the organization's enterprise level information technology (IT) systems operation.

Duties, Functions and Responsibilities:

Essential duties and functions, pursuant to the Americans with Disabilities Act, may include the following. Other related duties may be assigned.

• •Performs advanced focused architecting, optimizing, implementing, configuring, managing, administering, troubleshooting, maintaining and monitoring one or more of the following: infrastructure software, hardware, systems/applications, middleware, servers/storage, and IP-based telecommunications.
• •Establishes and implements IT policies, governance, standards, and security.
• •Makes independent decisions for procurement of technical solutions in their focus area.
• •Creates, documents, publishes, and/or performs maintenance procedures and ensures all installations are in accordance with COA’s specifications and IT standards/governance.
• •Assists in planning, designing, procuring and delivering software and hardware purchases.
• •Ensures appropriate product specifications.
• •Provides costs analysis.
• •Installs new specific software releases and/or upgrades including researching, testing and implementing new technology.
• •Participates in disaster recovery planning and testing, including fault tolerance and detailed disaster recovery plan maintenance.
• •Communicates and interfaces with members of the IT, vendor, and user communities.

Responsibilities - Supervisor and/or Leadership Exercised:

Provides technical or project leadership, training, and guidance to others. May provide leadership on work assignments.

Knowledge, Skills, and Abilities:

Must possess required knowledge, skills, abilities, and experience and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed.

• •Knowledge of infrastructure technologies.
• •Knowledge of application and/or operating systems.
• •Skill in mentoring and monitoring daily work activities of others.
• •Skill in documenting and maintaining complex application and process or configuration information.
• •Skill in providing day-to-day system/application administration and/or system/application administration in support in a variety of work environments.
• •Skill in installing and maintaining applications, operating systems, or equipment.
• •Skill in identifying complex problems and reviewing related information to develop and evaluate options and to implement solutions.
• •Skill in selecting and using training/instructional methods and procedures appropriate for the situation when learning or teaching new concepts.
• •Ability to use logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
• •Ability to view the big picture when involved in a project and make decisions.
• •Ability to quickly become familiar with emerging technologies.

Minimum Qualifications:

• •Graduation with a Bachelor's degree from an accredited college or univiersity with major course work in a field related to the job plus two (2) years of experience.
• •Experience may substitute for education up to four (4) years.

Licenses and Certifications Required:

As required based on advanced job role.

Preferred Qualifications:

• •Experience administering and supporting Architectural Engineering and Construction (AEC) Technology Applications and Systems such as Autodesk, Bluebeam, Bentley, Lumion, etc.
• •Experience administering and supporting department-specific technology, including IOT, BIM, Digital Twin modeling and visualization, cloud/edge computing, and wireless mobile communication.
• •Experience supporting and administering Windows Desktop and Server Systems.
• •Experience administering and supporting applications and systems in a M365 cloud environment, administering and supporting Azure Active Directory, and utilizing IT Automation and remote support tools/software.
• •Experience designing, implementing, supporting, and administering a variety of cloud-based software systems and MS Azure Cloud compute infrastructure.
• •Experience developing, supporting, and deploying automated software installations.
• •Experience managing hardware and software infrastructure, including Windows server support, imaging devices, troubleshooting devices, upgrading software, creating automated software installations, supporting and administering cloud-based software, user management, and other tasks as needed.
• •Ability to travel to multiple sites as part of the regular job duties.

Notes to Candidate:

Position Overview:

The IT Systems Administrator Senior will provide Systems Administration and IT Support for Architectural Engineering and Construction (AEC) technology applications and systems. This position will work closely with vendors to administer and support new engineering technology implementation, provide training and support, and resolve customer issues as needed. The position will also provide systems administration for engineering-related hardware, software, and infrastructure, including Windows desktop and server support, supporting and administering cloud-based software, and supporting Microsoft operating systems. The ideal candidate will have extensive knowledge and experience with the following technologies: Internet of Things (IOT), Building Information Modeling (BIM) modelling and visualization, cloud/edge computing and storage, and wireless mobile devices and communications.

Salary Range: $84,670.00 to $107,500.00

Location: One Texas Center (OTC) - 505 Barton Springs Rd Austin, TX 78704

General Work Schedule: Monday to Friday, 8:00 AM - 5:00 PM; Hours may vary depending on work demands and business needs; No teleworking option available for this position (5 days in office)

Who We Are:

Austin Capital Delivery Services Department (CDS) builds public projects to support the community. We do this by directly managing the City of Austin’s Capital Program with over 600 active projects, representing an investment of over $10 Billion. At CDS, we aim to create an environment that values diversity and adaptability and encourages staff at all levels to think creatively, experiment with new ideas, and contribute to a culture of continuous improvement.

Click here to visit our Facebook page to learn more about the Austin Capital Delivery Services Department.

Why Join Us?

• Meaningful Work
• Contribute to projects that improve the lives of the people in our community. Your work directly enables our department to deliver tangible construction projects throughout the city that will resonate for generations to come. Seeing results through a constructed project provides a sense of accomplishment and pride in your work.

• Innovation and Collaboration
• Collaborate with diverse and talented teams, leveraging technology, continuous improvement, and best practices to drive progress and embrace our One City – One Team – One Approach model of delivering capital projects.

• Professional Growth and Development
• Achieve your professional goals. CDS offers opportunities to advance in multiple career paths, including engineering, architecture, construction management, project planning and management, finance, business administration, process improvement, and data analytics. Education assistance is available through our tuition reimbursement program, and financial support for continuing education, licenses, and certifications is also available.

• Work-Life Balance
• Enjoy a balanced lifestyle in a city renowned for its quality of life, outdoor activities, and cultural experiences. Our employees also enjoy the ability to work up to 60% remotely, depen