ITEST Administrative Assistant

The ITEST Administrative Assistant will provide administrative support to the ITEST department. This is a permanent position based in Wellington, Western Cape.

Main Responsibilities

Prepare reports for the various precision farming services offered.

Conduct quality control on reports.

Printing and binding of books (GIS maps) for clients.

Send printed books to the relevant Agriculturist.

Data capturing.

Daily follow-up on outstanding corrections and with the relevant Field Technician regarding differences in the information provided.

Handle any email, WhatsApp, or Smartsheet requests for all ITEST services.

Respond to queries and requests from the lab and ITEST team.

Extract MYFARMWEB data for each client and compare it to Smartsheets. Follow-up to fix inconsistencies and translate crop and growth stage for Afrikaans clients.

Compare, translate, and submit all information received from the Automator.

Communicate with the lab regarding any changes to lab reports.

Respond to any requests from the Support Agriculturist, Field Technician, or Agriculturist teams regarding lab reports.

Control the Smartsheets for all ITEST services and record all intake forms and App information on the relevant Sheets.

Monitor courier services and lab analyses turnaround times and follow up with relevant parties if there are delays.

When you receive lab analyses, review and save them before uploading them to Smartsheets and renaming them for the ITEST team.

Complete and conduct the quality checks for the DRISS’ within the allocated turnaround time.

Ensure all completed DRISS’ and reports are sent out.

Locate missing samples and send through all necessary communication regarding rotten samples.

Ensure all Intertek submissions and paperwork are submitted promptly.

Confirm that Intertek receives the samples and that the analyses are sent to the ITEST team the next day.

Ad hoc or other related duties as assigned.

Skills and Capabilities

Able to maintain high standards under pressure

Effective organisation and prioritising of tasks

Able to think on your feet and know when to ask for assistance

Excellent attention to detail

Dedicated to delivering fast, efficient, accurate, and quality work

Able to function independently as well as part of a team

Excellent communication skills

Comfortable with routine work, but flexible enough to adjust to ad hoc situations

Minimum Requirements

Qualifications

National Senior Certificate or diploma in Administration or any other relevant qualification

Experience

Administrative experience would be advantageous

Other specific requirements

Full professional proficiency in Afrikaans and English (speaking and writing)

Computer literate with high proficiency in Microsoft Suite (Word, Excel, PowerPoint)