ITIL - Quality

he Infosys Quality Team is a critical partner of all the business units and business enabling functions

in achieving excellence in its business, delivery and client experience. We are the change agents that

set benchmarking practices, share them across projects & units, arrive at new models of excellence

and institutionalize them across!

Responsibilities

Identifying Opportunities to adopt the best process, practice, and tools in our projects

Identifying Opportunities to optimize cost and eliminate wastage across projects

Adopting and implementing the latest developments in Agile Project execution

Derisk Projects by planning and implementing strategies for noiseless delivery

Seek and analyze feedback from clients to ensure meeting expectations

Analyze data for inferences, patters and help derived data-based decisions

Coaching teams to identify opportunities for improvement by guiding them for data analysis

Technical requirements

In-depth Knowledge for CMMI, ISO, ITIL and other related standards

Understanding and exposure to Agile methodology and related ALM tools

Understanding of Lean concepts

Understand data analysis, patterns and basic statistical tests and comparisons

Communicating with stakeholders

Able to persuade and navigate change with stakeholders.

Education

Bachelor of Engineering