Japan Executive Engagement and Communication Leader, AWS

AWS Global Sales (AGS) drives adoption of the AWS cloud worldwide, enabling customers of all sizes to innovate and expand in the cloud. We dive deep to understand each customer's challenges, then build solutions that accelerate their success. This customer-first approach is how we built the world's most adopted cloud. Join us and help us grow. The Japan Executive Engagement and Communications Leader owns how AWS senior leaders engage Japan's largest customers, and how the Japan AGS strategy is communicated to customers, employees, and Amazon leadership. You will sit in the VP office for Japan AGS and report to Japan Managing Director. You own three outcomes:

• Key job responsibilities
• Executive engagement. You design and run the engagement model between AWS senior executives and Japan's priority accounts. You decide which relationships matter, sequence the meetings that move them, and raise the quality of every briefing document, agenda, and follow-up. You hold the line on preparation standards so that executive time converts into customer decisions.

Executive communications. You write and edit for the Japan AGS leadership team: business narratives, customer-facing keynotes and talking points, organizational announcements, and the documents that carry Japan's position into worldwide forums. You turn a complex, data-heavy business into narratives a customer CEO or an Amazon SVP can act on in one read.

• Engagement performance. You build the mechanisms that show whether engagement is working, including coverage of priority relationships, meeting quality, commitments made, and commitments closed. You use that data to redirect executive time.
• You will handle confidential customer and organizational information daily and are expected to exercise judgment on what is shared, with whom, and when.

• A day in the life
• You start by reviewing the briefing document for a customer CEO meeting later that week and send it back with sharper commercial framing and three questions the AWS executive should ask. You join the Japan leadership weekly business review and pick up an action to shape the Japan narrative for an upcoming worldwide review. You meet an account team to plan an Executive Briefing Center (EBC) session for a manufacturing customer. You close the day editing an organizational announcement for the VP and updating the engagement dashboard ahead of the monthly review.

• About the team
• The Japan Executive Engagement function is the custodian of the business strategy dialogue for Japan AGS and steward of growth acceleration and innovation projects within the VP office. The team works backwards from market forces to build Japan's vision and business strategy, informs the go-to-market plan, nurtures customer innovation through the Innovation Hub, and supports experiments that capture growth.

• Diverse Experiences
• AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.

• Why AWS?
• Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

• Inclusive Team Culture
• AWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger, more collaborative teams. Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do.

• Mentorship & Career Growth
• We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

• Work/Life Balance
• We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve.

Basic qualifications

• - 10+ years of experience in executive engagement, executive communications, business development, strategy, or chief of staff roles
• - Experience developing strategies that influence leadership decisions at the organizational level
• - Experience owning written communications for senior executives, including narratives, briefing documents, and keynote content
• - Experience managing programs across cross-functional teams, including building repeatable processes and operating rhythms
• - Business-level fluency in Japanese and English, written and spoken

Preferred qualifications

• - Experience engaging C-suite executives at large Japanese enterprises, and working knowledge of Japanese executive and decision-making norms
• - Experience interpreting data and making business recommendations to senior leaders
• - Experience building reporting mechanisms and dashboards that leaders use to reallocate time and resources
• - Experience operating in a matrixed global organization and representing a geography to headquarters
• - Track record of handling confidential information with discretion

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.