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Ata It

Junior Application Analyst

Bangkok

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hirly's read of this role

Seniority
Entry level
Country
TH
Work mode
On-site / unstated
First seen by hirly
29 Sept 2026

Derived automatically from the posting. Upload your resume above to see how the role scores against it.

the posting

  • Responsibilities:
  • Working on Tuesday - Saturday to support the Bank.
  • Contribute to the definition, planning, organization and execution of application monitoring and disaster recovery activities across Wealth Management IT
  • Diagnose and resolve technical issues and user errors within the application, utilize technical knowledge to investigate, document, and escalate complex application problems.
  • Resolve escalated inquiries from both internal and external clients and ensure they are satisfied with the solutions and quality of service offered.
  • Have a direct impact on the customer experience.
  • Act as a liaison between our delivery squads and operations teams, effectively communicating in both
  • Identify and recommend opportunities to enhance productivity, effectiveness, and operational efficiency of the team to enhance overall client experience.
  • Perform other duties as assigned.
  • Qualifications:
  • Bachelor’s Degree in Information Technology, Computer, or related field
  • At least 1 year of experience in client application support or similar role
  • Knowledgeable in SQL scripts, DataDog, Splunk
  • Knowledgeable in Windows OS, Unix and Linux
  • Familiarity with AWS, Windows File Server,Github, Control M, ServiceNow,Jira is advantageous.
  • Understand and follow Agile, DevOps delivery resulting in high velocity, high quality delivery
  • Passionate in working in an application support team, with a focus on monitoring and responding to application reliability, security, and performance KPIs
  • Able to read log files, identify errors and formulate paths to troubleshoot resolution
  • Strong analysis and problem-solving skills and eagerness to learn new technoloigies are important
  • Translation skills from business concept to solution design and from complex technical models to plain language Customer based explanations
  • Ability to solve problems independently and creatively
  • Ability to follow instructions and work in a team environment
  • Fluent written and spoken English
  • What you will get from ATA IT :
  • 14 days’ vacation in first year
  • Health insurance for staff & families
  • Life insurance
  • Dental fee for staff & families
  • Provident fund
  • Monetary Assistance (Childbirth, Funeral, Basket Visit)
  • Annual Party
  • Monthly Activities- Staff Birthday & Company Activities
  • Annual Health Check
  • Multi-national company with flexible working hours, but professional company culture
  • Hybrid Work from Home Policy
Original posting on Ata It's site ↗

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