Junior Counselor- Field Operations Support Student Worker (NFWS)

Job Title: Field Operations - Scheduling Support (NFWS)

Purpose within the Organization:

Student Worker will work supporting counselors and assisting with appointment scheduling as well as provide operational support to GCU’s non-traditional campus.

Responsibilities Related to Purpose:

• •Proficiently use University systems to execute multiple tasks and reporting
• •Ability to work in a fast-paced, changing environment.
• •Organize time effectively so all prioritized work is completed in a timely manner and desired tasks are achieved to ensure service quality.
• •Work well in a team environment and communicating with other campus departments and leadership.
• •Assist with Excel documents and reports

Equipment Used and Responsibility:

This position focuses appointment setting and uses the following programs:

• •Bookings
• •Phone
• •Outlook
• •OneNote
• •SharePoint
• •CRM
• •Other programs as needed

Qualifications:

• •Willingness to provide excellent customer service.
• •Strong organizational skills and attention to detail.
• •Dependable and punctual.
• •Ability to maintain confidentiality.
• •Willingness to work, learn, and be flexible.
• •Must be available to work shifts on 3 of 5 weekdays each week.
• •Must be able to work close to maximum hours each week (20 during school times, up to 40 during breaks, including Summer).

Experience/Education:

Grand Canyon Education is committed to a student first policy. Therefore, all applicants must meet the following eligibility requirements to be considered for student employment:

• •Enrolled at GCU as a full-time student in a Bachelor’s program or Master’s program.
• •Retain a 2.0 GPA as a Bachelor level student or a 3.0 GPA as a Master level student.
• •Maintain good financial and academic (SAP) standing with the University.

You may be subject to termination if you fall below the minimum requirements.

Pay Rate: Minimum Wage

Expected End Date: June 30, 2027

Currently working at GCE? Please be sure to apply internally through your Employee Workday account!