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Dreamtime

Junior Customer Support

Hyderabad, India

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hirly's read of this role

Role family
Customer support
Seniority
Entry level
Country
IN
Work mode
On-site / unstated
First seen by hirly
23 Sept 2026

Derived automatically from the posting. Upload your resume above to see how the role scores against it.

the posting

About the job

🚨 WE ARE HIRING | Junior Parent Support Executive

Dreamtime Learning – Online School

📍 Location: Hyderabad | Hybrid | Remote

💼 Experience: 0–2 Years

💰 CTC: Up to ₹3 LPA

🗓️ Working Days: Monday–Saturday

💻 Laptop: Personal laptop is mandatory

What you’ll do:

  • Handle parent & student queries through calls, WhatsApp & email
  • Support student onboarding and parent engagement
  • Manage fee follow-ups & renewals
  • Coordinate with Academic, Sales, Finance & Operations teams
  • Track student kits and deliveries
  • Support basic sales/renewal opportunities
  • Maintain CRM and follow-up records

Must Have:

✅ Excellent English + Hindi communication

✅ Personal laptop is mandatory

✅ Good calling, follow-up & coordination skills

✅ Customer/parent support mindset

✅ 0.6–2 years experience in Customer Support, EdTech, Education,

📩 Interested candidates can share their CV to [email protected] or 9966099521

Original posting on Dreamtime's site ↗

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