MSM Technology, LLC
Junior Systems Administrator (FBI)
Washington, DC
hirly Pro
Get in front of the people hiring at MSM Technology, LLC
- Reach the hiring manager at MSM Technology, LLC on LinkedIn, from your own account
- hirly applies to this job for you, with unlimited applications
- A resume and cover letter written for this job, unlimited
- The hiring manager and recruiter at MSM Technology, LLC, with contact details
$49 a month · ₹1,999 for 30 days in India · cancel any time
Get past the screening software and onto a recruiter's desk
hirly rewrites your resume for this job — matching the keywords and skills in the posting, moving your most relevant experience to the top, and writing a cover letter to fit. About 30 seconds.
- Keywords matched to this posting
- Fit score before you apply
- Cover letter included
Matched against 3M live jobs from 220,000+ employers in 200+ countries.
Tailor my resume for this job →Apply from your AI assistant
Connect hirly to Claude or ChatGPT and ask it to apply to this job. hirly tailors your resume, fills the employer’s form and asks before sending.
Some employer sites stop an application at a CAPTCHA or sign-in and hand it back with a link. Applying needs a paid plan. Works with any assistant that supports MCP.
hirly's read of this role
- Role family
- Customer support
- Seniority
- Entry level
- Country
- US
- Work mode
- On-site / unstated
- First seen by hirly
- 8 Oct 2026
Derived automatically from the posting. Upload your resume above to see how the role scores against it.
the posting
Description
- Provide first level contact and convey resolutions to customer issues
- Properly escalate unresolved queries to the next level of support
- Track, route, and redirect problems to correct resources
- Update customer data and produce activity reports
- Walk customers through problem solving process
- Follow up with customers, provide feedback and see problems through to resolution
- Utilize excellent customer service skills and exceed customers’ expectations
- Ensure proper recording, documentation, and closure
- Recommend procedure modifications or improvements
- Ability to investigate and research issues thoroughly with minimal guidance.
- Ability to support security compliance procedures to include assessing vulnerabilities, implementing controls, and reviewing security logs
Requirements
- Active Top Secret/SCI clearance
- Two (2) or more years of experience as a system administrator with demonstrated success in performing appropriate functions within large software development programs.
- Two (2) or more years of experience with help desk operations.
- One (1) or more years of experience with Jira.
Required Education and Certification:
A bachelor’s degree required in engineering, computer science, information sciences, or related field or equivalent in experience and expertise
Preferred or desired qualifications and Experience:
- AWS Certified Solutions Architect – Associate
- Security+
Listed on hirly, a job board. hirly is not the employer: MSM Technology, LLC is hiring for this role.
Similar jobs
- Windows Systems AdministratorBah · Washington, DCFirst seen today
- Linux Systems AdministratorGdit · USA FL MacDill AFBFirst seen today
- Cybersecurity Systems AdministratorGdit · USA FL MacDill AFBFirst seen today
- Senior Systems Administrator (Government)Att · Columbia, MarylandFirst seen today
- Systems Administrator IIJobgether · USFirst seen todayremote
Browse similar roles
Want this one?
Upload your resume and hirly rewrites it for this job and writes the cover letter — in about thirty seconds, before you sign up.
Tailor my resume for this job