Key Account Coordinator, West

Job Title

Inside Sales Account Manager, End Customers

Job Description

Summary

Axis is looking for an Inside Sales Account Manager to work closely with Key Account Managers to promote and support the sale of Axis Communications products and solutions within strategic end customer accounts. You will be part of a team responsible for developing end customer relationships, supporting long-term business initiatives, and helping grow Axis’s presence within assigned accounts. This role will support account planning, relationship development, opportunity growth, standardization initiatives, and cross-functional coordination across internal and external stakeholders. The ideal candidate will be located within reasonable driving distance to one of Axis offices in Irvine, CA, San Jose, CA, or Phoenix, AZ.

Responsibilities

Work closely with Key Account Managers (KAMs) and end customer stakeholders to cultivate and strengthen business relationships and opportunity growth

Participate in internal and external customer meetings to support account strategy, business development initiatives, and long-term growth planning

Investigate and analyze customer needs to evaluate available options and customized solutions

Support standardization efforts by assisting with approved model lists, pricing strategies, product recommendations, and account planning activities

Research end customer organizations to identify growth opportunities, organizational changes, and additional points of contact within assigned accounts

Work collaboratively with SDRs, Operations, Technical Services, Marketing, regional sales teams , and HQ teams to support strategic account initiatives

Analyze and respond to sales leads and opportunities relevant within assigned accounts, helping position Axis as a preferred solution across departments and stakeholders

Support customer engagement activities related to product updates, cybersecurity initiatives, demonstrations, testing, evaluations, and project rollouts

Write and maintain documentation related to assigned accounts including meeting notes, account plans, approved model lists, loan requests, project details, and pricing strategies

Maintain accurate documentation of product configurations, specifications, forecasts, and project-related information relevant to assigned accounts

Review and analyze sales reports, dashboards, and account activity to support business planning and opportunity development

Work with Operations and internal teams to forecast and plan for large projects to ensure timely delivery and account support

Assemble necessary weekly, bi-weekly, and monthly reporting as required

Perform other related duties as assigned

Essential Skills

Ability to make decisions independently and manage multiple priorities in a fast-paced environment

Strong organizational skills with attention to detail and strategic thinking abilities

Outstanding verbal and written communication skills

Strong relationship-building and collaboration skills across multiple stakeholder groups

Proficiency in Microsoft Office applications and CRM/sales reporting tools

Self-motivated with strong follow-through and accountability

Ability to work cross-functionally with sales, operations, technical, and marketing teams

Strong analytical and problem-solving skills

Solid technical aptitude including a general understanding of networking infrastructure and enterprise technology environments

Resourceful and adaptable in a dynamic sales environment

Education and Experience

Bachelor’s degree in Business or related area

3+ years of experience in inside sales, account management, business development, project coordination , or related roles supporting customer relationships and strategic business initiatives

Experience working in technical sales or solution-based selling environments

Valued but no t required skills or experience

Experience with physical security, video surveillance, access control, or enterprise security solutions

Experience supporting enterprise or national accounts

Physical demands

The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Physical Demands: Employee is occasionally required to lift 20-25 lbs.

Travel up to 30 % annually.

Salary Range

$80,000 - $90,000 OTE (based on education, experience and location).

Type of Employment

Permanent Employment

Posting End Date

2026-10-21

Certain roles at Axis require background checks, which means applicable verifications will be done in these recruitments. Notice will be provided before we take any action.

About Axis Communications

We enable a smarter, safer world by creating innovative solutions for improving security and business performance. As a network technology company and industry leader, we offer solutions in video surveillance, access control, intercom, and audio systems, enhanced by intelligent analytics applications.

With around 6000 committed employees in over 50 countries, we collaborate with partners worldwide. Together, we thrive in our friendly, open, and collaborative culture and inspire each other to think beyond the expected. United by our commitment to inclusion, diversity, and sustainability, we consistently seek to develop our skills and way of working.

Let´s create a smarter, safer world

For more information about Axis, please visit our website www.axis.com .

Listen to Get To Know Axis – Podcast