Key Account Manager

Job Description:

Job Summary**

As a Key Account Manager, you will be responsible for building and maintaining strong relationships with key customers, driving sales growth, and optimizing our market presence within the pharmaceutical sector.

Job Responsibilities**

• * Develop and execute strategic account plans to achieve sales targets and business objectives.
• * Proactively engage with key customers to understand their needs, identify opportunities, and present tailored solutions.
• * Manage and nurture existing customer relationships, ensuring high levels of customer satisfaction and loyalty.
• * Conduct thorough customer analysis to identify trends, opportunities, and potential risks.
• * Implement and manage multi-channel marketing strategies to enhance customer engagement and drive sales.
• * Utilize market intelligence to stay informed about industry trends, competitor activities, and customer demands.
• * Contribute to the development and implementation of sales optimization and sales strategy initiatives.
• * Effectively communicate product value propositions and benefits to diverse stakeholders.
• * Deliver consistent sales results and contribute to the overall success of the sales team.
• * Work collaboratively with internal teams, including marketing, medical, and commercial, to ensure seamless customer experience.
• * Display resilience and adaptability in a dynamic and competitive market environment.
• * Proactively manage personal workload and priorities to meet deadlines and achieve goals.
• * Utilize digital sales tools and platforms to enhance sales processes and customer interaction.

Job Qualifications**

• * Proven experience in pharmaceutical sales and key account management.
• * Strong understanding of customer analysis and customer relationship management principles.
• * Demonstrated ability in customer success management.
• * Excellent communication, negotiation, and presentation skills.
• * Proficiency in developing and executing sales strategy and sales optimization plans.
• * Experience with multi-channel marketing and digital sales techniques.
• * A track record of delivering measurable results in a sales environment.
• * Ability to work independently, manage self-effectively, and collaborate within a team.
• * Strong market intelligence gathering and analysis skills.
• * High level of resilience and adaptability to change.

Location:

Ferring India M&S