Key Account Manager

Join us as Key Account Manager

JOB PURPOSE

This role exists to develop and grow relationships with international key customers in the Czech market, translating customer and market insights into long-term account strategies and effective annual plans. You will be responsible for profitable and sustainable customer growth, working across the business to deliver agreed commercial objectives.

You’ll be part of a team that believes in doing work that matters, for people and the planet. Because here, we don’t just hire for jobs. We invite you to be part of something bigger.

KEY RESPONSIBILITIES

Build and execute long-term customer strategies, with a two-to-three-year perspective, supported by clear annual business plans

Analyze customer sales performance, market dynamics and growth potential to identify opportunities and define the right development strategy for each customer

Lead commercial relationships with assigned key international customers, balancing customer needs with sustainable and profitable business growth

Secure the successful listing and introduction of new products within key customer chains

Develop customer-specific promotional plans and coordinate the execution of promotional activities across relevant channels

Prepare and manage customer sales and marketing budgets, monitoring investment effectiveness and commercial performance

Negotiate commercial terms and solutions with customers while maintaining strong, long-term business relationships

Work closely with the customer-facing sales team to ensure agreed commercial conditions and activities are effectively implemented in customer outlets

Collaborate with Customer Development, Customer Strategy Planning, Finance, Supply Chain and Customer Service teams to deliver customer plans and business objectives

Act as a key influencer across the business, balancing short, medium and long-term priorities while focusing on selling solutions rather than individual products

REQUIRED QUALIFICATIONS

Minimum 2 years of professional experience in key account management or sales within the FMCG sector, including experience in managing commercial customer relationships

Bachelor’s degree, preferably in Business, Economics, Marketing, Sales or a related field

Fluent Czech or Slovak language proficiency, combined with at least intermediate English language proficiency

Strong negotiation and problem-solving skills, combined with effective communication and presentation capabilities

Commercial understanding, including knowledge of sales, marketing and fundamental economic principles

Excellent organizational and prioritization skills, with the ability to effectively manage internal and external stakeholders

Valid category B driving license is a must

PREFERRED QUALIFICATIONS

Experience working with major retail customers, international customers or consumer goods businesses

Experience preparing and managing customer sales, promotional or marketing budgets

Advanced practical knowledge of Microsoft Excel and Microsoft PowerPoint

ADDITIONAL INFORMATION

This position is offered as a fixed-term contract for maternity cover

Entitlement to 20 days of vacation, 10 personal days, and 1 birthday day off

Annual bonus based on performance indicators

Hybrid working model with a financial contribution for working from home

Flexible working hours

Meal allowance

Contribution to retirement savings products up to 3% (pension savings, DIP)

Group life insurance

Access to our training system (e‑learning courses and on‑the‑job training provided by trainers and coaches)

Wellbeing support (Multisport card, contributions to the benefit card)

Company events and teambuilding activities

Unilever products and refreshments available at the workplace

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Unilever is an organisation committed to equity, inclusion and diversity to drive our business results and create a better future, every day, for our diverse employees, global consumers, partners, and communities. We believe a diverse workforce allows us to match our growth ambitions and drive inclusion across the business. At Unilever we are interested in every individual bring ing their ‘Whole Self’ to work and this includes you! Thus if you require any support or access requirements, we encourage you to advise us at the time of your application so that we can support you through your recruitment journey.