MGM Resorts
Knox Model & Cocktail Server- Full Time - MGM Springfield
Property - MGM Springfield
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hirly's read of this role
- Seniority
- Mid level
- Country
- US
- Work mode
- On-site / unstated
- First seen by hirly
- 17 Oct 2026
Derived automatically from the posting. Upload your resume above to see how the role scores against it.
the posting
Springfield, Massachusetts
The SHOW comes alive at MGM Resorts International
Have you ever wondered what it would be like to work in a place full of excitement, diversity, and entertainment? Are you enthusiastic about being a team player in one of the most fascinating industries in the world? At MGM Resorts, we seek individuals like YOU to create unique and show-stopping experiences for our guests.
THE JOB:
As a Cocktail Server at the Knox, your primary responsibility will be to efficiently expedite guests' drink orders while delivering outstanding beverage and bus service. You'll be expected to maintain a keen awareness of customer needs, ensure timely service, and create a welcoming atmosphere, all while upholding the lounge's high standards of hospitality and professionalism. Your ability to engage with guests and provide personalized service will enhance their overall experience.
THE STARTING RATE: $9.50 per hour plus tips
THE DAY-TO-DAY:
- Provide and expedite beverage orders for guests
- Maintain cleanliness and stock of assigned area, side station, tables, and POS station
- Perform on-stage in comedy act, photo-shoots and other marketing events for purpose of developing and marketing the brand, attend activities outside of venue
- Collect money and follow all proper cash handling and comp procedures
- Focus on the development of a personal clientele list
- Maintain assigned wardrobe and/or costumes in accordance with established standard
- Resolve guest complaints within scope of authority; otherwise refer the matter to management; notify supervisor and/or Security of all unusual events, circumstances, missing items, or alleged theft
THE IDEAL CANDIDATE:
- Can work varied shifts, to include weekends and holidays
- Must be 21 years of age
THE PERKS & BENEFITS:
- Healthcare, financial and time off benefits
- Wellness incentive programs to help you stay healthy physically and mentally
- Access to company hotel, food and beverage, retail, and entertainment discounts as well as discounts with company partners on things like travel, electronics, online shopping, and more.
- Free meals in our employee dining room
- Free parking on and off shift
- Professional and personal development through programs and networking opportunities as well as volunteer opportunities in the community
- Company-issued uniform and dry-cleaning
VIEW JOB DESCRIPTION:
https://mgmresorts.marketpayjobs.com/ShowJob.aspx?EntityID=2&jobcode=15982
Pay Rate
The rate for this role is:
$9.50
This rate represents a good faith estimate of the wage rate that MGM reasonably expects to pay for the position upon hire.
The estimated annual tips this role could reasonably be anticipated to receive is: $0 - $1,900.
Pay will not be below any applicable minimum wage.
Should overtime be worked, employees are paid overtime pay in accordance with state requirements.
Employees in this position are eligible to participate in medical, dental, vision, life insurance, 401(k) plans, and time off plans. Specific program offerings vary by eligibility factors such as geographic location, employment status, and union membership.
Are you ready to JOIN THE SHOW ? Apply today!
Listed on hirly, a job board. hirly is not the employer: MGM Resorts is hiring for this role.
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