Lead Bioinformatics & Machine Learning Scientist (Epigenomics)

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a CPC Processor Customer Support based in the United States.

The CPC Processor Customer Support representative plays an important role in supporting healthcare information services by responding to customer inquiries related to the release of medical records. In this remote position, you will handle phone, email, and written requests while ensuring accurate, timely, and professional service. You will investigate questions, resolve issues, and maintain detailed records of interactions using internal software systems. The role requires strong attention to detail, confidentiality, and the ability to manage a steady flow of requests while meeting productivity and quality standards. You will work closely with colleagues and management in a structured, process-driven environment where accuracy and compliance are essential. This is an opportunity to contribute to reliable healthcare information processes while developing expertise in medical records and customer support.