Lead, Business Operations - Payward Services

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Lead, Business Operations – Payward Services based in Canada.

We are looking for a highly resourceful and strategic Business Operations Lead to help scale a global financial infrastructure platform serving fintechs, banks, brokerages, and payment providers. In this role, you will act as a key operational partner to leadership, driving business planning, partner launches, performance reporting, and cross-functional initiatives. You will build scalable processes that simplify complex operations, improve execution, and accelerate partner onboarding and product launches. Working closely with Sales, Finance, Product, Engineering, Legal, and Compliance, you will turn business priorities into actionable plans and measurable outcomes. You will also leverage AI tools, automation, and integrations to eliminate manual work and improve operational efficiency. This is a high-ownership opportunity for a proactive builder who enjoys solving ambiguous problems and creating the operational foundations needed for sustainable growth.