Lead, Facilities Management

Here at Scout Motors, we're carrying forward the heritage of one of the most iconic American vehicles in history. A vehicle dating back to 1960. One that forged the path for future generations of rugged SUVs and trucks and will do so once again.

But Scout is more than just a brand, it’s a legacy steeped in a culture of exploration, caretaking, and hard work.

The Scout brand is all about respect. Respect for the past and the future by taking an iconic American brand that hasn’t been around for a while, electrifying it, digitizing it, and loading it with American innovation. Respect for communities by creating a company that stands for its people and its customers. Respect for both work and play, with vehicles that are equally at home at a camp site, a job site, or on a Tuesday commute. And respect for our customers by developing two powertrains that meet their requirements — an all-electric powertrain as well as the Harvester™ range extender powertrain which includes a built-in gas-powered generator with an estimated 500 miles of combined range.

At Scout Motors, we empower our talented, inclusive, and entrepreneurial teams to innovate. What makes a Scout employee? Someone who is a visionary and a leader, who seeks new paths and shares lessons learned. A knowledgeable doer who collaborates across the company to build better. A go-getter with unrivaled passion.

Join us at Scout Motors and be part of shaping the future of transportation. If you're ready to drive change and make history, apply now!

Overview

The Lead, Facilities Management will serve as a senior subject matter expert responsible for leading key facility operations and Integrated Facility Management (IFM) programs across Scout Motors’ growing real estate portfolio. Reporting to the Manager, Facilities & Construction, this role will steer facility service delivery, vendor performance, operational improvement, and related workplace infrastructure programs to support service reliability, financial discipline, regulatory compliance, and a positive employee experience.

The role will serve as a key integration point between internal business partners, site stakeholders, maintenance resources, and external service providers. Working with a high degree of autonomy, the Lead will translate business and operational requirements into scalable facility solutions, establish consistent service standards, resolve significant and unique operational issues, exercise independent judgment where solutions require evaluation of operational and business intangibles, and support effective delivery across Scout’s portfolio. The role will influence diverse stakeholders and contribute to company objectives through facility strategies and programs that may impact the broader Administration function.

What you’ll do

Become part of an iconic brand that is set to revolutionize the electric pick-up truck & rugged SUV marketplace by achieving the following:

Facility Operations & IFM Program Management

Lead the administration, performance, governance, and continuous improvement of Integrated Facility Management programs across Scout locations, establishing approaches that support company objectives and may impact the broader Administration function.

Steer IFM mobilization, transition planning, service-provider onboarding, operational readiness, and stabilization activities for new and existing facilities.

Establish and maintain facility service standards, governance routines, escalation paths, operating procedures, and performance expectations to support consistent service delivery across the portfolio.

Serve as a senior subject matter expert for facility operations and workplace infrastructure programs, conveying advanced information and providing guidance to internal stakeholders, project teams, and external service providers.

Oversee facility service categories, including building services, maintenance coordination, workplace support, waste and recycling, and other outsourced facility services.

Lead CMMS and work-order governance for facility programs, using service-level, preventive-maintenance, backlog, and performance data to drive operational improvement.

Lead selected facility improvement, space reconfiguration, tenant improvement, and small works initiatives from planning through implementation, coordinating internal stakeholders and external providers to minimize business disruption.

Partner with Security, IT, HR, EHS, Procurement, Finance, Legal, Real Estate, Workplace Services, and site leadership to deliver integrated facility solutions, persuade diverse stakeholders, and support operational readiness.

Vendor & Contract Management

Lead governance and performance management of IFM providers and other external facility service partners.

Develop scopes of work, service-level expectations, performance standards, and key performance indicators for facility contracts and service categories.

Monitor provider performance through established metrics, scorecards, stakeholder feedback, and service reviews, exercising independent judgment to drive corrective action and continuous improvement where expectations are not met.

Lead vendor onboarding, performance reviews, issue resolution, service recovery, and improvement initiatives to maintain reliable and effective facility operations.

Partner with Procurement, Legal, and Finance on sourcing, contract development, renewals, commercial issues, and other activities supporting facility service-provider relationships.

Operational Improvement & Cross-Functional Integration

Drive consistency, standardization, and operational excellence across facility management programs and locations.

Analyze facility performance trends, utilization, service data, stakeholder feedback, and less-defined operational factors to identify opportunities to improve facility utilization, service delivery, operational efficiency, sustainability performance, and employee experience in partnership with Real Estate, Workplace Services, Sustainability, and other stakeholders.

Engage business and site stakeholders to understand operational requirements, evaluate competing priorities and intangibles, and translate them into practical, scalable facility solutions.

Serve as an escalation point for significant facility service issues and disruptions, independently coordinating cross-functional response, stakeholder communication, remediation, and service recovery.

Support emergency response, life safety, business continuity, and other facility-impacting events in partnership with Security, EHS, IT, service providers, and site leadership.

Performance, Financial Management & Compliance

Develop and maintain program reporting, dashboards, performance metrics, and operational scorecards to provide visibility into facility service performance and improvement priorities.

Prepare reports, recommendations, and executive-level presentations for leadership reviews, budget discussions, operational assessments, and decision-making.

Manage financial performance for facility programs, including budget monitoring, forecasting inputs, invoice and purchase-order controls, and variance management.

Analyze service costs and vendor spend to identify efficiencies, cost-saving opportunities, and future funding requirements, and recommend actions that support company objectives.

Ensure facility programs operate in accordance with company standards, internal policies, contractual obligations, and applicable regulatory requirements.

Maintain appropriate service records, operating procedures, compliance documentation, and other information necessary to support effective governance and audit readiness.

Location & Travel Expectations :

This role will be based out of the Scout Motors corporate headquarters in Charlotte, NC .

This role requires 4-5 days per week in the office, with regular in-person meetings and events.